Poste Italiane SpA's organisation breaks down into the following business and corporate areas:

Business Areas

Postal Services
Marketing, Logistics and Digital Services
Philately
BancoPosta
Private Customers
Large Companies and the public Administration

BancoPosta, Philately and Marketing, Logistics and Digital Services are the business areas that take care of developing the relevant products/services. They are specialised in, respectively, financial sevices, philatelic products, postal products and parcels.

The Postal Services area also sees to the planning and management of the entire logistics process in Italy (mail products and services and express courier and parcel services).

The Private Costomers and Large Companies and Public Administration areas are the two commercial channels in charge of developing and managing front-end commercial services for the various customer segments.

Specifically:
- the Private Customers area coordinates the network of Post Offices and contact centre services, and for retail customers and small and medium enterprises, as well as part pf the Local Public Administration, and therefore represents the main channel for access to Poste Italiane services.
- the Business Customer area deals directly with the commercial requirements of major customers and of the Public Administration.

Corporate Areas

Purchasing
Institutional Affairs
Legal Affairs
Corporate Affairs
Administration and Control
External Relations
Internal Auditing
Finance
Real Estate
Internet
Strategic Planning
Human Resources and Organisation
Information Technology
Security & Safety

They are central managment and control bodies, responsible for providing services to support business processes.

Organisation