In order to prevent, mitigate and manage actual and potential impacts, as well as to address risks and seize opportunities, we adopted a system of sustainability policies.The table below summarises these policies.

 

Policy	Description of key elements	Policy Scope	Policy Manager	Internationally recognised standards	Disclosure
Code of Ethics	The Code defines the inspiring principles and the rules of conduct that Recipients must observe in the performance of their professional activities and in the management of relations with shareholders, employees, customers, suppliers, partners, as well as with public institutions, political and trade union organisations and all other stakeholders with which the Group has relations. In addition, the Code of Ethics, together with Model 231, integrates the overall system of prevention of offences pursuant to Legislative Decree no. 231/2001 and represents a reference for all specific policies and regulatory instruments governing activities potentially exposed to the risk of offences	Entire value chain	BoD	• Current regulations	Specific training sessions Company website Company Intranet
Integrated Policy	The Policy contains a commitment to timely compliance with applicable regulations: ISO 37301:2021 for compliance management, ISO 9001:2015 for quality management, ISO 45001:2023 for occupational health and safety management, ISO 37001:2016 to prevent instances that could result in potential offences and/or corruption offences, ISO/IEC 27001: 2022 (with extension to ISO/IEC 27017:2015 and ISO/IEC 27018:2019) and ISO/IEC 20000-1:2018 for information security management and information systems management in support of business processes, respectively	Entire value chain	BoD	• ISO 37301:2021 • ISO 9001:2015 • ISO 45001:2018 • ISO 37001:2016 • ISO/IEC 27001:2013 • ISO/IEC 20000- 1:2018	Specific training sessions Company website Company Intranet
Group policy for the protection of Human Rights	The Policy for the protection of Human Rights sets out a clear approach to the issue of human rights, which is broader than legal requirements and enables monitoring and management of risks and opportunities relating to all forms of human rights, and also confirms the Group's commitment to pursuing socially responsible investment and management activities.	Entire value chain	BoD	• Universal Declaration of Human Rights and subsequent international conventions on civil and political rights and on economic, social and cultural rights • UN Conventions on the Rights of Women, on the elimination of all forms of racial discrimination, on the rights of the child, on the rights of persons with disabilities • Declaration on Fundamental Principles and Rights at Work and the eight Core Conventions of the International Labour Organisation (ILO) • Agenda 2030	Specific training sessions Company website Company Intranet
Group policy on environmental sustainability	The Policy sets out the general principles, objectives and methods for managing the Group's environmental impact and confirms the commitment of Poste Italiane to promoting efficient use of natural resources and focusing on seeking innovative solutions to protect the environment in its value chain.	Entire value chain	BoD	• Agenda 2030 • United Nations Environment Programme • United Nations Principles for Responsible Finance • Programmes developed by leading international industry bodies, such as the Universal Postal Union (UPU), the International Post Corporation (IPC) and the Association of European Public Postal Operators (PostEurop)	Specific training sessions Company website Company Intranet
Occupational Health and Safety Policy	The Occupational health and safety policy sets out the principles and methods implemented by Poste Italiane to protect and promote the physical and mental well-being of people through prevention, spread of safety culture and implementation of management systems	All levels of the organisation	Employers	• ISO 45001	Workplace company notice boards
Diversity and Inclusion Policy	The Diversity and Inclusion Policy indicates that the Poste Italiane Group is committed to supporting the values of diversity and inclusion through the adoption of corporate, organisational and management mechanisms based on respect for people's rights and freedom. The aim is to promote diversity in all its forms so as to make the most of its opportunities and to create value within the workplace, while also gaining a competitive business advantage.	All Group Companies	BoD	• Current regulations • Contractual provisions and standards issued by reference international organisations • UN Global Compact and Women's Empowerment Principles • Universal Declaration of Human Rights • UN Conventions on the Rights of Women, on the elimination of all forms of racial discrimination, on the rights of the child, on the rights of persons with disabilities • Declaration on Fundamental Principles and Rights at Work and the eight Core Conventions of the International Labour Organisation (ILO) • ILO Convention on Violence and Harassment of June 2019	Specific training sessions Company website Company Intranet
Active Parenting Support Policy	The Active Parenting Support Policy aims to provide a framework to support the female condition in the company, which helps women, before and after the maternity period, with adequate support and development paths through anticipatory plans so that they can be fully valorised and accompanied in the expression of their personal and professional capacities. The document aims to outline a people development and management strategy, implement a modern maternity management model and introduce innovative levers for consistent and harmonious support for active parenthood, thus integrating Poste Italiane existing human resources development processes	All Group Companies	Human Resources and Organisation	• Universal Declaration of Human Rights and subsequent international conventions on civil and political rights and on economic, social and cultural rights • UN Conventions on the Rights of Women, on the elimination of all forms of racial discrimination, on the rights of the child, on the rights of persons with disabilities • Declaration on Fundamental Principles and Rights at Work and the eight Core Conventions of the International Labour Organisation (ILO) • Agenda 2030 • Charter for Equal Opportunities • Manifesto for women's employment • Membership of leading associations and dedicated campaigns through professionals specialised in Diversity (e.g. Valore D) • Joint bodies	Company website Company Intranet
LGBTQ+ Inclusion Policy	The LGBTQ+ Inclusion Policy intends to promote policies, solutions and measures capable of improving working conditions through inclusive processes towards each individual, enhancing the identity representations in which each person recognises themselves, including those of people in gender transition and, in general, to prevent and counter all forms of direct/indirect discrimination related to affective/sexual orientation. The inclusion of LGBTQ+ people is connected to the value of the centrality of the person, the protection of their identity and uniqueness and, in general, their way of being, with an impact on the broader concept of individual and organisational well-being.	All Group Companies	Human Resources and Organisation	• Article 3 of the Constitution • Law no. 164/1982 • Law no. 184/1983 • Decree-Law no. 69/1988, converted into Law no. 53/1988 • Law no. 104/1992 • Legislative Decree no. 286/1998 • Law no. 53/2000 • Legislative Decree no. 151/2001 • Legislative Decree no. 215/2003 • Legislative Decree no. 216/2003 • Legislative Decree no. 198/2006 • Legislative Decree no. 150/2011 • Legislative Decree no. 81/2015 • Law no. 76/2016 (Cirinnà Law) • Legislative Decree no. 101/2018 • Legislative Decree no. 5/2017 • Legislative Decree no. 6/2017 • Legislative Decree no. 7/2017 • Legislative Decree no. 24/2023	Company website Company Intranet
Diversity Policy for administrative and auditing bodies of Poste Italiane	The Diversity Policy of Poste Italiane administrative and control bodies provides non-binding indications regarding aspects such as, for example, the age, gender, ethnicity, geographical origin, educational and professional background of the members of the Board of Directors of Poste Italiane. The purpose of this Policy is to identify criteria for a qualitativequantitative composition of the Board of Directors aimed at effectively fulfilling the duties and responsibilities entrusted to management, partly through the presence of people who ensure sufficient diversity in terms of perspectives and skills, which are necessary to have a good grasp of current business, risks and long-term opportunities relating to the Company's activities.	All Group Companies	BoD	• Current regulations	Company website Company Intranet
Group policy on community initiatives	Through its Community Initiatives Policy, Poste Italiane is committed to accompanying local communities in their modernisation and digitalisation processes and to contributing to their economic and social progress	All Group Companies	BoD	• Agenda 2030	Company website Company Intranet
Guideline on Competition and Consumer Protection Compliance	The Guideline aims to ensure compliance with competition and consumer protection rules, to reinforce awareness of the importance of the relevant regulations, to consolidate an operational and control environment aimed at mitigating the risk of antitrust and anti-competitive offences, to provide a guide to prevent actions, behaviours and omissions that violate competition and consumer protection regulations, and to outline monitoring tools to identify possible violations	All Group Companies	Programme Manager and the competent function	• Current regulations	Company website Company Intranet
Group Crisis Management and Business Continuity Policy	Through the Crisis Management and Business Continuity Policy, the Group promotes and pursues the intention of strengthening the organisation's resilience, i.e. its ability to anticipate, prepare for, respond to and adapt to change and sudden incidents.	All Group Companies	BoD	• Current legislation and ISO Reference Standards	Company website Company Intranet
ICT Business Continuity Policy	The Policy aims to ensure the continuity of essential or important functions of financial and insurance entities, to provide a rapid, appropriate and effective response to all ICT incidents, to activate response and recovery procedures without delay, and to carry out proper communication and crisis management actions.	Poste Italiane and Group companies in the Financial and Insurance sectors	BoD	• Current legislation and ISO Reference Standards	Company Intranet
Corporate personal data protection policy	The Poste Italiane Group Policy shows that personal data protection is a fundamental value that every Group Company must adhere to in its daily activities. The Group protects and promotes the protection of personal data and of the rights of data subjects through information and awareness campaigns and policies for data protection	Entire value chain	Chief Executive Officer and General Manager	• Regulation (EU) 2016/679 (General Data Protection Regulation - GDPR)	Company website Company Intranet
Guideline Reporting System of Violations (Whistleblowing)	The purpose of this Guideline is to define a system to allow the reporting by personnel and/or third parties of illicit phenomena and suspicious conduct, irregularities in business management, acts or facts that may constitute a violation of the internal and external rules that govern the activity of Poste Italiane S.p.A. and of the Group Companies, of the principles and rules of conduct contained in the Code of Ethics of the Poste Italiane Group and in the Integrated Policy, as well as of the provisions contained in Model 231 of Poste Italiane and of the Group Companies.	Entire value chain	BoD	• Current regulations	Company website Company Intranet Specific training sessions
Quality, Environment and Occupational Health and Safety Policy	Through its Integrated Policy, the SDA Group Company, which operates in the logistics sector, ratifies its commitment to environmental protection with particular reference to the prevention of pollution, of excessive consumption of natural resources that may result from the activities carried out within the Company and to the constant search for a sustainable supply system
Responsible investment policy of the Poste Vita Group	In its responsible investment policy, Poste Vita sets out principles that enable inclusion of ESG elements in the management of its investment activities, making a positive contribution to the impact issuers in its financial portfolios have on the community, and concrete adherence to principles and guidelines recognised at national and international level regarding the incorporation of sustainability criteria within traditional investment processes. It contributes positively to the economic, social and environmental impacts of the issuers of the assets in its financial portfolios and their managers, always with a view to meeting investors' expectations; it communicates to all stakeholders its vision of social responsibility towards the management of economic, social and environmental impacts and concretely adheres to nationally and internationally recognised principles and guidelines for the integration of sustainability criteria into traditional investment processes. In carrying out its monitoring activities, the Poste Vita Group relies on data provided by external info-providers specialised in this type of analysis
Responsible insurance policy of the Poste Vita Group	In its responsible insurance policy, Poste Vita defines principles that enable inclusion of ESG aspects in the management of its insurance activities, and concrete adherence to principles and guidelines recognised at national and international level regarding the incorporation of sustainability criteria within traditional insurance processes. It communicates to all stakeholders its vision of social responsibility towards ESG risk management and concretely adheres to nationally and internationally recognised principles and guidelines for integrating sustainability criteria into traditional insurance processes. Responsibility for monitoring the identification, analysis and evaluation of change signals coming from the different dimensions of the external environment lies with the Risk Management function
Guideline for investment in sensitive sectors of the Poste Vita Group	The Poste Vita Guideline for investment in sensitive sectors defines measures to identify, assess and monitor exposure to activities that present a relevant intrinsic risk from an ESG point of view, thus enabling environmental, social and governance aspects to be incorporated into the investment process. The Poste Vita Group monitors the investment in selected instruments of issuers involved in these sectors, and in the event that the predetermined thresholds are exceeded, the necessary actions are assessed	Poste Vita Group	Poste Vita CEO	• Regulation (EU) 2019/2088 • Delegated Regulation (EU) supplementing Regulation (EU) 2019/2088	Specific training sessions Company website
Guideline on the exercise of voting rights and engagement activities of the Poste Vita Group	The Guideline on the exercise of the right to vote and engagement activities of the Poste Vita Group defines measures and procedures to exercise voting rights in accordance with established national and international reference principles and to promote the proper management of ESG issues through beneficial dialogue with issuers of securities in their financial portfolios. Engagement activities are periodically monitored and assessed by the Poste Vita Group, within the Investment Committee, on the basis of information provided by the investment management function. With satisfactory improvements in the aspect under engagement, the engagement is considered concluded. If the engagement has not led to tangible improvements in the 18/24 months following the start of the activities, the head of the investment management function provides a report of the activities carried out to the Investment Committee for further evaluation	Poste Vita Group	Poste Vita CEO	• The Guideline is defined in compliance with applicable regulations, both European and national • Directive (EU) 2017/828, amending Directive 2007/36/EC (Shareholder Rights Directive 2)	Specific training sessions Company website
Guideline on Poste Vita Principal Adverse Impacts (PAI)	The Principal Adverse Impact (PAI) Guideline identifies the criteria, methodology and activities for the consideration and assessment of the principal adverse effects on sustainability factors arising from investment decisions made at company level by Poste Vita S.p.A., and at the level of insurance investment product (IBIP) and/or single-option pension fund or investment option (for multi-option products). The investment management function examines the performance of the Company's indicators during the annual preparation of the PAI statement in order to make a historical comparison between the reporting period and previous periods for which reporting was done. Monitoring activities consist of conducting an analysis of the PAI indicator at issuer level, so as to identify which issuers should be targeted for PAI indicator performance management activities.	Poste Vita Group	Poste Vita CEO	• Regulation (EU) 2019/2088 • Delegated Regulation (EU) 2022/1288 supplementing Regulation (EU) 2019/2088 • Consolidated questions and answers (Q&) on the SFDR (Regulation (EU) 2019/2088) and the SFDR Delegated Regulation (Commission Delegated Regulation (EU) 2022/1288)	Specific training sessions Company website
Responsible Investment Policy of BancoPosta Fondi S.p.A. SGR	The responsible investment policy of BancoPosta Fondi S.p.A. SGR sets out principles that enable inclusion of ESG elements in the management of its investment activities, making a positive contribution to the impact counterparties in its financial portfolios have on the community, and concrete adherence to recognised principles and guidelines	BancoPosta Fondi SGR	BoD of BancoPosta Fondi SGR	• Regulation (EU) 2019/2088 (Sustainable Finance Disclosure Regulation - SFDR) • Delegated Regulation (EU) 2022/1288 (Regulatory Technical Standards - RTS) • Regulation (EU) 2020/852 (Taxonomy Regulation) • Directive (EU) 2017/828 amending Directive 2007/36/EC (Shareholder Rights Directive 2) • Delegated Directive (EU) 2021/1270 amending Directive 2010/43/EU • Law 220/2021 • Decree-Law no. 73 of 21 June 2022 coordinated with Conversion Law no. 122 of 4 August 2022 • UN Principles for Responsible Investment (PRI) • International Labour Organisation Declaration on Fundamental Principles and Rights at Work • Principles of the Global Compact • United Nations Declaration of Human Rights • OECD Guidelines for Multinational Enterprises	Specific training sessions Company website
Guideline for investment in sensitive sectors of BancoPosta Fondi SGR	The BancoPosta Fondi SGR Guideline for investment in sensitive sectors defines measures to identify, assess and monitor exposure to activities that present a relevant intrinsic risk from an ESG point of view, thus enabling environmental, social and governance aspects to be incorporated into the investment process	BancoPosta Fondi SGR	BoD of Bancoposta Fondi SGR	• Regulation (EU) 2019/2088 (Sustainable Finance Disclosure Regulation, SFDR) • Delegated Regulation (EU) 2022/1288 (Regulatory Technical Standards - RTS) • UN Principles for Responsible Investment (PRI) • International Labour Organisation Declaration on Fundamental Principles and Rights at Work and its Developments • United Nations Global Compact • UN Declaration of Human Rights represent	Specific training sessions Company website
Guideline on the exercise of voting rights and engagement activities of BancoPosta Fondi SGR	The Guideline on the exercise of the right to vote and engagement activities of BancoPosta Fondi SGR defines measures and procedures to exercise voting rights in accordance with established national and international reference principles and to promote the proper management of ESG issues through beneficial dialogue with issuers of securities included in their own financial portfolios.	BancoPosta Fondi SGR	BoD of Bancoposta Fondi SGR	• Directive (EU) 2017/828 of the European Parliament and of the Council amending Directive 2007/36/EC • UN Principles for Responsible Investment (PRI) • Italian Principles of Stewardship, issued by Assogestioni	Company website