This segment is where our roots lie. We are the number-one mail service provider in Italy, awarded exclusively with the task of providing Universal Postal Service throughout the country.
We provide mail and parcel delivery services through a proprietary multichannel distribution platform. We are the leading service provider for hybrid mail management — a service enabling digital documents to be printed, enveloped and delivered in hardcopy to the addressee — and have developed hi-tech solutions for secure digital communications.
In recent years, the spread of e-commerce has driven major growth in the parcel delivery market.
Payments and Mobile
This area includes:
- the e-money and electronic payments sector;
- our Poste Mobile mobile and fixed fibre telephone operations;
- all new initiatives tied to the digital world.
We provide financial services through the separate operations of BancoPosta, one of the biggest players today in the Italian financial services market.
In particular, our services include:
- current accounts;
- promotion and distribution to the public of loans provided by banks and financial intermediaries;
- collection of postal savings.
We offer a full range of insurance, retirement and investment products.
We lead the Life insurance market in Italy through Poste Vita, established in 1999. Since 2010, we have also provided Casualty insurance through Poste Assicura, and we are a growing player in the Welfare segment, thanks to our investments in the health insurance market.
|Personnel by contract type, gender and business line*||2022|
|Type of contract||Men||Women||Total|
|Mail, Parcels & Distribution||51,250||60,664||111,914|
|Payments and Mobile||300||261||561|
|Mail, Parcels & Distribution||4,738||2,863||7,602|
|Payments and Mobile||4||12||16|
* The figures are shown in Full Time Equivalent (FTE) terms.
** Includes permanent personnel and apprenticeships.
*** Includes fixed-term and agency personnel.