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Poste Italiane is Italy’s largest and most recognized companies. Since its establishment, it has been
synonymous with trust and proximity to the general public, businesses and public and government entities.

Mail & Parcel – Poste Italiane is the only network with total coverage in Italy, making it the ideal partner for those looking for widespread geographical reach and distribution. In 2018 we delivered 127 million parcels and 2.9 billion pieces of mail, and have a 33% market share in B2C, which is up 3% percent from 2017.

Payments, Mobile & Digital – We have a 25% market share in e-commerce payments with 26.2 million cards issued and  in 2018 we processed over €1.1bn in customer transactions. Our mobile apps have now been downloaded more than 21.6 million times.

Financial & Insurance products - We have the biggest customer base in Italy at 34.4 million customers (over half the Italian population). We have the largest network and the most visited branches.
Below you can find comparisons with listed European postal operators on operating data by business (express courier and parcel services and mail services).


Volume by quater 
  • E-commerce boosting both Domestic and International Parcel volumes
  • The average volume growth in 2018 was c.14% (vs 17% in 2017)


Quarterly volume trend
  • Underlying addressed mail volume decline is worsening, with some cases (Deutsche Post, CTT, Royal Mail) below the guidance communicated for the year 2018
  • Average decline to c.7% in 2018 from c.6% in 2017

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