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Poste Italiane

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Market position

Poste Italiane is Italy’s largest phygital platform connecting citizens, businesses and public administration, serving everyday and long-term needs of Italy’s largest client base with a seamless customer experience.
We are leading players in the mail and logistics, financial, insurance and telco and digital payments as well as retail energy services.
 
With over 160 years history, 12,755 post offices, 119 thousand employees, total financial assets of 590 billion euros and 46 million customers, with about 25 million daily interactions the Group is a strategic pillar for the country in terms of size, reputation, reach, and customer loyalty, making a major contribution to Italy's economic, social, and productive landscape.
 
Poste Italiane is the leading parcel operator in Italy. We have invested €1 billion, becoming, in just a few years and as early as 2023, the leading operator in the B2C parcel sector, reaching a market share of more than 30% in 2024.  A record built over time that has led us to be the operator with the highest market share growth in 2024.

In Financial Services we are Italy’s most trusted omnichannel financial institution with over €590 billion in Total Financial Assets and leader in salary backed loans.

In the Insurance sector, Poste is leader in health insurance with 2.5 million policyholders.

We are ranked as the number one life insurance company with more than 3.6 million customers and leader in terms of assets under management for life and pension products with €165 billion.

In the cards and payments sector, Poste is Italy’s largest payments player with approximately 30 million payment cards, 29.26 million digital identities issued with a 72.5% market share and 13.5 million digital wallets.

Corporate Divisions