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Personal Data Protection at Poste Italiane

For Poste Italiane, the protection of personal data is a fundamental value that guides all our daily activities.

All Poste Italiane Group companies are committed to preserving and promoting the protection of personal data and the rights of data subjects through targeted policies and awareness campaigns.

Poste Italiane takes all necessary measures to ensure a high level protection of the personal data of our customers, employees and suppliers, promoting a culture of confidentiality based on:

  • Lawfulness, Fairness and Transparency: we process data in a lawful, fair and transparent manner.
  • Data minimisation: we only process data that is strictly necessary for the stated purposes.
  • Limited retention: we only retain data for as long as necessary to fulfil our purposes.
  • Impact Assessment: we carry out audits and impact assessments of data processing.
  • Data security: we apply appropriate technical and organisational measures to protect personal data.

Our Commitment

If you wish, depending on the type of consent to the processing of your personal data given, you can receive personalised information on the services of the Poste Italiane Group relating to shipping, logistics, accounts and payments, pensions and insurance, mortgages and loans, internet and telephony, savings and investments, digital services, electricity and gas.

For further information on Poste Italiane’s commitment to the personal data protection, please refer to the attached document (PDF).

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Quick and easy management

Giving consent to data processing is simple and straightforward.
You can do this directly from the Customer Area on the Site or via our Apps.

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Modifiable consents

Your consent is completely optional and revocable at any time. You can change your preferences easily from the Site or the App, giving you maximum control over your data.

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Customised offers

Based on the type of consent to the processing of personal data given, you will receive dedicated updates on the offers and services of the Poste Italiane Group.

Our Concrete Actions

In accordance with the requirements of Regulation (EU) 2016/679 (GDPR), to ensure adequate protection of personal data, Poste Italiane has implemented a privacy management system based on the principle of continuous improvement. Our main actions include:

Timely adjustment to all regulatory changes and updates.

Ensuring that innovations and transformations in service delivery processes are always accompanied by personal data protection objectives.

The effective and transparent provision of information ensuring that data subjects are provided with all relevant information, including the instructions and cooperation measures of the companies responsible for processing.

Identifying roles and responsibilities within the organisation and the planning and implementation of programmes aimed at achieving continuous improvement objectives. This, with particular attention to safeguarding the rights of the persons concerned.

Conducting a personal data protection impact assessment when a processing operation presents a high risk to the rights and freedoms of individuals.

The prohibition of transferring personal data to countries located outside the territory of the EU, in the absence of adequate safeguards.

Training and information for its staff, fostering the development of a sense of responsibility and awareness throughout the entire organisation towards the protection of the confidentiality of the personal data of the individuals concerned.

The periodic management review to assess the correctness and effectiveness of the management system with a view to continuous improvement.

You will be able to manage your consents:

At Poste, we protect your privacy at all times!

Read more about our privacy policy and find out how we take care of your data.