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Sustainability Management The adoption of specific policies and procedures that can permeate and actively involve all its employees, clients and partners who, in various ways, help it reach its business objectives.

Due to reasons linked with its historic and social identity, a large company such as Poste Italiane is required to concretely prove that it recognises and promotes corporate sustainability, in all of its various forms, by adopting specific policies and procedures that can permeate and actively involve all its employees, clients and partners who, in various ways, help it reach its business objectives.

Sustainability is an integral part of the Company’s activities, processes and strategy, representing an essential driver in the Group’s strategic and financial decisions. With this awareness, over the years, Poste Italiane has undertaken an important journey to develop its business strategy, structurally integrating it with Environmental, Social and Governance principles (hereinafter also ESG) and focusing the Group's efforts to create shared value for its stakeholders and strengthen its reputation. For Poste Italiane, being sustainable means defining a clear strategy on ESG issues and integrating them into the strategic objectives defined in the business plans.

The Groups’ Strategic Plan is proof of the importance the Company attributes to the proper management of risks and opportunities related to environmental, social and governance issues, presenting a perfect integration between financial and sustainable growth objectives linked with ESG aspects, which will enable Poste Italiane to pursue the responsible growth of its business and assist the process of sustainability and social inclusion of the entire Italian economic and social fabric.

In particular, the Group has adopted a sustainable strategy that covers ESG governance, a combination of sustainability policies and guidelines, part of the company regulations (where general principles, future objectives and methods for managing non-financial priority areas for the Company and our stakeholders are identified) and an ESG Strategic Plan, i.e. a set of sustainability goals that contribute to the country’s well-being and guarantee that Poste Italiane is aligned with the most ambitious common sustainability objectives defined on a global level. This strategy enables the Group to go well beyond the current regulatory requirements and play a central role in creating sustainable value for the community.

With this in mind, as part of the process to integrate and consolidate the Group's risk management model focused on the sustainable success of the business, the Group Risk Governance Function (CA - Corporate Affairs) was re-named Group Sustainable Development Risk and Compliance (SSRCG), establishing, when it comes to all its areas of responsibility, a dedicated safeguard for the management of risks and opportunities relating to environmental, social and governance (ESG) issues. CA/SSRCG converses with and acts as a hub connecting all the corporate functions potentially involved, responding to the Company’s strategic objective of taking on market challenges and turning them into opportunities to innovate and improve the products and services offered in terms of shared value, also helping to strengthen and develop the perceived reputation level, firmly and intrinsically linked with the values that have always been part of Poste Italiane’s identity and mission.

Chairperson Daniela Favrin
Member Davide Iacovoni
Member Roberto Rossi