* In view of the Group’s new strategic guidelines and the internal re-organisation announced on 27 February 2018 during the presentation of Deliver 2022, the segment information has changed. The operating segments reflect the four principal areas of business in which the Poste Italiane Group operates:
Mail, Parcel and Distribution, with the same perimeter of the former Postal and Business Services operating segment and highlighting the key role of distribution activities;
Payments, Mobile and Digital, which includes the activities carried out by the new function within the Parent Company, with a particular focus on the development of collection, payment and digital services, and the mobile telecommunications services;
Financial Services, which includes the activities of asset gathering and asset management and the transaction banking services not included in the Payments, Mobile and Digital segment;
Insurance Services, which includes the activities of Poste Vita Group. In line with the new format for the consolidated statement of profit/(loss) for the year, the items refer to the sum of gross premiums net of reinsurance, income and losses from financial instruments attributable to insurance activities and the movement in technical provisions and claims expenses.
Therefore only 2016-2017 results are comparable.