Poste Italiane stands out as a unique reality in several key aspects, distinguishing it from its peers and as a solid, trusted and effective strategic pillar for the country.

The largest phygital platform in Italy, thriving on the integration of multiple touchpoints and creating an omnichannel ecosystem where each portion of the platform complements the others. Financial stability, an increasingly sustainable business model and a generous dividend policy are fundamental values.

12,659 Post Offices in every corner of the country, often where no other trusted institution can be found. Around 49,000 third-party network touchpoints lead to almost 27 million daily interactions with our 46 million clients.

At the heart of this strategy, the SuperApp offers a single point of digital access to the Group’s entire range of products and services: with 16 million downloads and more than 4 million daily active users, Poste Italiane App ‘P’ is now Italy’s leading App.

Since 2016, we have returned €9 billion euros to our shareholders. Over the same period, our market capitalization increased over 3 and a half times, from approximately €8 billion at the end of 2016 to over €30 billion today. This means that our total shareholder return has materially outperformed the Italian market index by 2 and a half times.

With a record net profit of €2.22 billion, dividends for 2025 amounted to €1.6 billion or €1.25 euro per share. This represents a remarkable 21% average annual growth since 2020.

Through its leadership in the logistics, financial, insurance and payment services sectors, Poste Italiane plays a key role in the creation of economic value both for the stakeholders directly impacted by its business activities and for the country as a whole.

In particular, the activities carried out by Poste Italiane generate impacts on GDP, employment income, employment and contributions to the Publica Administration. The estimated impacts include:

Direct impacts: impacts generated by the operating activities carried out directly by Poste Italiane;

Indirect impacts: impacts generated along the supply chain as a result of Poste Italiane's spending on goods and services (€4.2 billion in 2025) from Italian suppliers;

Induced impacts: impacts generated by consumer spending that is realised through the income earned by workers employed directly and indirectly by the Group.

In 2025, the Poste Italiane Group had an impact on the country's economy, in terms of Gross Domestic Product (GDP), of around €14 billion and, employed a total of approximately 182,000 people and contributed around €2.6 billion in tax revenue to the Public Administration. Furthermore, it is estimated that Poste Italiane contributed directly and indirectly to the distribution of income to workers, totaling over €7 billion.

Poste Italiane's creation of value is based on the contribution that the Group's individual people make through their daily work and commitment. Indeed, during 2025, each Poste Italiane person contributed to the creation of economic impacts for the territory amounting to €115,000 of GDP, €59,000 of income for families, €22,000 of tax contributions and the employment of 1.5 people.

The integration of physical and digital presence allows Poste Italiane to strengthen its relationship with customers, increases their loyalty and generates new business opportunities as a reference platform serving citizens, businesses and public administration.

In 2025, Poste Italiane recorded the best results in our history despite an international scenario marked by geopolitical and economic uncertainties and accentuated market volatility.

 All business areas contributed to the achievement of the targets, thanks to solid business dynamics, strict cost discipline and consistent returns on the investment portfolio.

Revenue reached an all-time high of €13.1 billion, the adjusted operating profit (EBIT) reached a record level of €3.24 billion and net profit stood at €2.22 billion.

* Applied to Net Profit ex. TIM stake.

Sustainability has long been a strategic driver of long-term value creation.

The 2024–2028 Strategic Plan is built around Environmental, Social and Governance (ESG) principles, with the objective of supporting Italy's sustainability journey through a wide range of initiatives.

Our extensive nationwide presence is a key asset in promoting the country's economic and social cohesion while helping bridge the digital divide in smaller municipalities and rural areas. In this context, throughout 2025 we continued to advance the Polis Project, aimed at improving access to Public Administration services in municipalities with fewer than 15,000 inhabitants, bringing institutions closer to citizens and local communities.

As Italy's largest employer, Poste Italiane is committed to empowering its people through skills development, diversity, inclusion and equal opportunity initiatives. The Group's commitment was further recognised in 2025 through several important achievements, including Top Employer certification for the seventh consecutive year, UNI/PdR 159:2024 certification and recognition as a Dyslexia Friendly Company.

We are also contributing to the fight against climate change through the decarbonisation of our logistics operations and the improvement of our buildings' energy efficiency. Today, we operate the largest low-emission fleet in Italy, consisting of approximately 30,000 vehicles, including 6,200 electric vehicles, and more than 4,300 buildings managed through the Smart Building project.

Integrity, transparency and sustainable finance principles also guide the Group's business and investment decisions.

The effectiveness of our sustainable growth journey is recognised by leading environmental, social and governance rating agencies, including S&P and CDP, which have acknowledged the strength of our sustainable business model and our leadership in ESG matters.