Our Leadership begins with "I"
Our Leadership Model guides the behaviors of all Group employees and supports the growth of Poste Italiane, creating sustainable value for the business, for customers, and for the country.
It provides a concrete framework that informs everyday decisions and transforms values, skills, and actions into shared results. It is a model designed for everyone, placing people at its core and strengthening the ability to seize opportunities, embrace change, and generate impact.
We are guided by the “5 I’s”, our behavioral compass:
- Commitment: we act with responsibility, passion, and determination to achieve shared goals, putting people at the center.It provides a concrete framework that informs everyday decisions and transforms values, skills, and actions into shared results. It is a model designed for everyone, placing people at its core and strengthening the ability to seize opportunities, embrace change, and generate impact.
We are guided by the “5 I’s”, our behavioral compass:
- Initiative: we face change with energy, courage, and a proactive mindset.
- Impact: we create tangible and lasting value for customers, the company, and the country.
- Innovation: we develop new solutions and promote continuous improvement.
- Togetherness: we collaborate through active listening, trust, and inclusion, valuing every contribution.
People at the center
We believe that growth stems from the quality of relationships and continuous dialogue. For this reason, we promote an ongoing exchange between managers and teams, built on listening, trust, and accountability.
Feedback is a key development tool: it recognizes achievements, guides improvement, and supports the definition of new goals.
We look to the future with a mindset focused on continuous improvement, where every individual can express their potential and contribute to change.
Feedback is a key development tool: it recognizes achievements, guides improvement, and supports the definition of new goals.
We look to the future with a mindset focused on continuous improvement, where every individual can express their potential and contribute to change.