2024 highlights
14 bn €
Direct, indirect and induced impact on italian GDP
199 k
Employment generated through direct, indirect, and induced effects nationwide
7.3 bn €
labor income generated through direct, indirect, and induced effects in the country
Driving Italy’s path toward a sustainable future
Our sustainability strategy, fully integrated into the 2024–2028 Strategic Plan, brings our vision to life.
As Italy’s largest employer, valuing people is a core part of our mission. This is why we actively support continuous learning, diversity and inclusion, and promote development and engagement opportunities for all generations, particularly young people.
We do this also through our widespread presence across the country, ensuring access to essential services even in small towns and remote areas, and helping bridge the digital divide, thereby strengthening economic and social cohesion.
We also adopt concrete solutions to tackle climate change by reducing emissions through the decarbonization of logistics, improving the energy efficiency of our buildings, and embracing circular economy practices.
Underlying all of this is a commitment to continuous innovation. We invest in simple, secure digital solutions to meet the evolving needs of citizens, businesses, and public institutions, engaging the entire value chain in a sustainable transformation journey.
We are guided by principles of transparency, integrity, and dialogue, which strengthen our relationship of trust with stakeholders and communities every day, helping to build a more equitable, connected, and sustainable future for all.

People Development
We promote well-being, development, and inclusion in a work environment that values every talent and supports professional growth through active listening, continuous training, and equality-driven policies.

Ensuring cohesion across Italy
Through our widespread presence across the country, we strengthen Italy’s social and economic cohesion by providing accessible services and supporting local communities.

Combating climate change
We are renewing our vehicle fleet, one of the largest in Italy, and our buildings, investing in renewable energy, and promoting solutions inspired by the circular economy.

Our Innovation
We drive innovation by transforming complex technologies into accessible solutions and building an integrated platform of physical and digital services that connect citizens, businesses, and public institutions.

Integrity and transparency
We promote sustainable governance, based on strict policies, certified control systems, and corporate ethics. Our financial companies integrate ESG criteria to guide their investment decisions.

Policy and performance
We manage sustainability through a system of policies aligned with international standards and measurable targets aimed at generating positive environmental, social, and governance impacts.
Annual Report 2024
This document has been significantly revised with respect to previous years, both in terms of structure and content, in order to comply with the requirements of EU Directive 2022/2464 - Corporate Sustainability Reporting Directive (CSRD), transposed in Italy by Legislative Decree 125/2024, applicable to the Poste Italiane Group from this reporting year. The information contained in the Sustainability Report was prepared in accordance with the European Sustainability Reporting Standards (ESRS) developed by the European Financial Reporting Advisory Group (EFRAG). These reporting standards were therefore adopted by the Group for the first time in 2024 to replace the Global Reporting Initiative’s GRI Standards, previously used for the preparation of the Consolidated Non-Financial Statement (DNF) in accordance with Legislative Decree 254/2016, now superseded by the transposition of CSRD in Italy through Legislative Decree no. 125/2024.
Annual Report 2024

- Annual Financial Report 2024
- Integrated Report 2023 - Overview
- Annual Financial Report 2023
- Integrated Report 2022 – Overview
- Annual Financial Report 2022
- Integrated Report 2021 – Overview
- Annual Financial Report 2021
- Integrated Report 2020 – Overview
- Annual Report 2020
- Annual Report 2019
- Annual Report 2018
- Sustainability Report 2017