With our over 160-year history, approximately 120,000 employees and 12,800 post offices, total financial assets of €580 billion and 35 million customers, the Group occupies a unique position in terms of size, recognisability, reach and customer loyalty.
Poste Italiane is Italy's largest service infrastructure and its services play an important role in society. We operate in three lines of business, in all of which we lead the market:
Post and parcel sector, a business that has benefited from the rise of e-commerce and the dynamic nature of the parcels market;
Financial Services, through BancoPosta;
Insurance, where we lead the life market in Italy, and asset management, an area in which we are expanding.
Our purpose: Grow responsibly thanks to the decisive contribution of its people to the sustainable success, innovation, digitisation and social cohesion of the country.
Poste Italiane has issued shares listed on the Mercato Telematico Azionario (Electronic Stock Exchange - MTA) organised and managed by Borsa Italiana SpA as of 27 October 2015. At 31 December 2023, the Company is 29.26% owned by the Ministry of the Economy and Finance (MEF) and 35% owned by Cassa Depositi e Prestiti SpA (CDP), also controlled by the MEF. The remaining shares are held by institutional and retail investors. A total of 33.9%2 of the shares held by institutional investors of Poste Italiane SpA belong to investors who follow ESG (Environment, Social, Governance) criteria in their investment choices.
Since May 2023, Silvia Maria Rovere is the Company’s Chairwoman. Since April 2017 Matteo Del Fante is Chief Executive Officer. Giuseppe Lasco was appointed General Manager in February 2024.
Poste Italiane constitutes the largest service distribution network in Italy, covering activities that range from logistics, letter and parcel delivery and financial and insurance services to payment systems and telecommunications.
The Group’s recent entry into the energy market confirms the Company as a reference point for satisfying the needs of Italian families, no longer only related to savings, investment, financing, fixed and mobile telephony and fibre, but also linked to electricity and gas.
Besides it is an integral part of the Country’s economic, social and production fabric and is a unique entity in Italy in terms of
size, recognisability and widespread coverage. The Company’s activities therefore generate significant impacts throughout the
territory, also with a view to achieving the Sustainable Development Goals (SDGs).
On 29 February 2024, the Board of Directors of Poste Italiane S.p.A. (“Poste Italiane” or the “Group”), chaired by Silvia Maria Rovere, approved the consolidated FY 2023 Results, prepared in compliance with IAS/IFRS. Final approval of the 2023 financial statements by the Board of Directors is foreseen on 19 March 2024, the authorisation date of reporting pursuant to IAS 10 of any events after the closure of the financial year. The data and information contained in this document is therefore based on provisional estimates, currently under verification, and have not been audited.
The data and information contained in this document is therefore based on provisional estimates, currently under verification, and have not been audited.
Matteo Del Fante, Poste Italiane Chief Executive Officer commented: “For the full year, Poste Italiane has delivered a revenue increase of over 5% year-on-year, nearing €12 billion, alongside a record 2023 operating profit of €2.62 billion, effectively doubling 2017 EBIT. Our diversified, resilient and sustainable business model along with confirmed cost discipline is solid proof of our unique and winning strategy.
In the Mail, Parcel & Distribution division we have reached segment breakeven for FY-23, ahead of guidance.
In Financial Services, revenues are at €5.2 billion, with Total Financial Assets of €581 billion, underpinned by retail net inflows of over €1.2 billion, driven by strong insurance net flows that outperformed the market.
In Insurance Services we posted positive results, with confirmed net flows outperforming the market and a resiliently low lapse rate in a challenging environment.
In Payments & Mobile all business lines delivered solid results also thanks to the LIS consolidation and once again achieving double-digit growth in operating profitability. The PosteEnergia offer has been very well received by the market, reaching around 500 thousand contracts signed to date.
In light of these impressive results, we intend to raise our full year dividend for the fourth consecutive year to a proposed €0.80 per share - up around 13% compared to our recent guidance of €0.71 - and distribute a proposed total of €1.0 billion in dividends to shareholders for 2023, pending approvals, and up 23% vs 2022.
I am very proud of our employees for their commitment and enthusiasm and together we have built strong foundations.
We are Italy’s leading client-focused platform company, serving the needs of Italians both physically through our extensive post office branch network and PuntoPoste touch points as well as virtually through our vast digital presence.
Poste Italiane is poised to embrace the future, leveraging the strengths of our results and the resilience of our business, supported by our strategic vision which has been proven correct"
Our Corporate Governance
The Corporate Governance structure reflects the provisions under Italian Legislative Decree No. 58 of 24 February 1998 (TUF – Consolidated Law on Finance), where applicable, the Supervisory Provisions issued by the Bank of Italy applicable to Poste Italiane concerning business conducted through the BancoPosta Ring-Fenced Capital, the regulations applicable to electronic payment institutions for activities performed by Poste Italiane in execution of the agreements signed with PostePay – ring-fenced EMI, as well as the recommendations of the Corporate Governance Code (that came into effect on 1 January 2021, replacing the previous Corporate Governance Code issued by Borsa Italiana and applicable up until 31 December 2020).
Poste Italiane has adopted a traditional governance model, separating the roles of the Board of Directors and the Board of Statutory Auditors.
The Company’s accounts are audited by an independent auditing firm. Poste Italiane’s financial management is overseen by the Italian Court of Auditors (Law 259 of 21 March 1958); the relevant controls are conducted by a Magistrate appointed by the Court of Auditors, who attends meetings of the Board of Directors and the Board of Statutory Auditors.
Poste Italiane is Italy's largest service infrastructure and its services play an important role in society. We operate in three lines of business, in all of which we lead the market:
Post and parcel sector, a business that has benefited from the rise of e-commerce and the dynamic nature of the parcels market;
Financial Services, through BancoPosta;
Insurance, where we lead the life market in Italy, and asset management, an area in which we are expanding.
Our purpose: Grow responsibly thanks to the decisive contribution of its people to the sustainable success, innovation, digitisation and social cohesion of the country.
Poste Italiane has issued shares listed on the Mercato Telematico Azionario (Electronic Stock Exchange - MTA) organised and managed by Borsa Italiana SpA as of 27 October 2015. At 31 December 2023, the Company is 29.26% owned by the Ministry of the Economy and Finance (MEF) and 35% owned by Cassa Depositi e Prestiti SpA (CDP), also controlled by the MEF. The remaining shares are held by institutional and retail investors. A total of 33.9%2 of the shares held by institutional investors of Poste Italiane SpA belong to investors who follow ESG (Environment, Social, Governance) criteria in their investment choices.
Since May 2023, Silvia Maria Rovere is the Company’s Chairwoman. Since April 2017 Matteo Del Fante is Chief Executive Officer. Giuseppe Lasco was appointed General Manager in February 2024.
Poste Italiane constitutes the largest service distribution network in Italy, covering activities that range from logistics, letter and parcel delivery and financial and insurance services to payment systems and telecommunications.
The Group’s recent entry into the energy market confirms the Company as a reference point for satisfying the needs of Italian families, no longer only related to savings, investment, financing, fixed and mobile telephony and fibre, but also linked to electricity and gas.
Besides it is an integral part of the Country’s economic, social and production fabric and is a unique entity in Italy in terms of
size, recognisability and widespread coverage. The Company’s activities therefore generate significant impacts throughout the
territory, also with a view to achieving the Sustainable Development Goals (SDGs).
On 29 February 2024, the Board of Directors of Poste Italiane S.p.A. (“Poste Italiane” or the “Group”), chaired by Silvia Maria Rovere, approved the consolidated FY 2023 Results, prepared in compliance with IAS/IFRS. Final approval of the 2023 financial statements by the Board of Directors is foreseen on 19 March 2024, the authorisation date of reporting pursuant to IAS 10 of any events after the closure of the financial year. The data and information contained in this document is therefore based on provisional estimates, currently under verification, and have not been audited.
The data and information contained in this document is therefore based on provisional estimates, currently under verification, and have not been audited.
Matteo Del Fante, Poste Italiane Chief Executive Officer commented: “For the full year, Poste Italiane has delivered a revenue increase of over 5% year-on-year, nearing €12 billion, alongside a record 2023 operating profit of €2.62 billion, effectively doubling 2017 EBIT. Our diversified, resilient and sustainable business model along with confirmed cost discipline is solid proof of our unique and winning strategy.
In the Mail, Parcel & Distribution division we have reached segment breakeven for FY-23, ahead of guidance.
In Financial Services, revenues are at €5.2 billion, with Total Financial Assets of €581 billion, underpinned by retail net inflows of over €1.2 billion, driven by strong insurance net flows that outperformed the market.
In Insurance Services we posted positive results, with confirmed net flows outperforming the market and a resiliently low lapse rate in a challenging environment.
In Payments & Mobile all business lines delivered solid results also thanks to the LIS consolidation and once again achieving double-digit growth in operating profitability. The PosteEnergia offer has been very well received by the market, reaching around 500 thousand contracts signed to date.
In light of these impressive results, we intend to raise our full year dividend for the fourth consecutive year to a proposed €0.80 per share - up around 13% compared to our recent guidance of €0.71 - and distribute a proposed total of €1.0 billion in dividends to shareholders for 2023, pending approvals, and up 23% vs 2022.
I am very proud of our employees for their commitment and enthusiasm and together we have built strong foundations.
We are Italy’s leading client-focused platform company, serving the needs of Italians both physically through our extensive post office branch network and PuntoPoste touch points as well as virtually through our vast digital presence.
Poste Italiane is poised to embrace the future, leveraging the strengths of our results and the resilience of our business, supported by our strategic vision which has been proven correct"
Our Corporate Governance
The Corporate Governance structure reflects the provisions under Italian Legislative Decree No. 58 of 24 February 1998 (TUF – Consolidated Law on Finance), where applicable, the Supervisory Provisions issued by the Bank of Italy applicable to Poste Italiane concerning business conducted through the BancoPosta Ring-Fenced Capital, the regulations applicable to electronic payment institutions for activities performed by Poste Italiane in execution of the agreements signed with PostePay – ring-fenced EMI, as well as the recommendations of the Corporate Governance Code (that came into effect on 1 January 2021, replacing the previous Corporate Governance Code issued by Borsa Italiana and applicable up until 31 December 2020).
Poste Italiane has adopted a traditional governance model, separating the roles of the Board of Directors and the Board of Statutory Auditors.
The Company’s accounts are audited by an independent auditing firm. Poste Italiane’s financial management is overseen by the Italian Court of Auditors (Law 259 of 21 March 1958); the relevant controls are conducted by a Magistrate appointed by the Court of Auditors, who attends meetings of the Board of Directors and the Board of Statutory Auditors.