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Strategy

HIGHLIGHTS
Supporting active
parenting
Inclusive corporate
culture
Care for people
development and
training
Promoting people’s
well-being
Safeguarding the
health and safety of
employees

A company like Poste Italiane, which plays a key role in Italy, operates across a value chain that involves a significant number of actors, which includes individuals, organisations, authorities and businesses. Consequently, in addition to complying with the regulations it is subject to, Poste Italiane is committed to taking on ever greater responsibility in safeguarding the wellbeing of the people who work in and for the Company, and those who collaborate with it or merely live in the communities where it operates, in order to foster the development of a “corporate culture” and a response to new challenges and market opportunities.
 
Download the Group’s social data

People development

Objectives Timing Indicator (KPI) Target Implementation status 2019
Provide continuous training to all Group employees  By 2022 Hours of training provided 20 million

 >5 million hours

Deadline for achieving the objective has not yet expired

Expand the scope of the workforce involved in the performance appraisal system  By 2022 % of employees participating in the evaluation system 90% 

97%

Objective achieved

Increase the quota of middle managers and white-collar staff involved in the MLAB development plans (Managerial LAB for the enhancement of middle managers who have further growth potential) and POP (Professional Guidance Programme which identifies and develops talented young people)  By 2022 % of middle managers and % of employees involved in development plans 20% of middle managers and 25% of employees

22% employees (POP)
15% managers (MLAB)

Deadline for achieving the objective has not yet expired  

Increase employee satisfaction By 2022 % of employees who daclare to be satisfied  50%

76%

Objective achieved

Reduce the rate of absenteeism due to sickness By 2020 Illness absenteeism rate 3.49 

3.99

Objective achieved

Promote membership of the Welfare platform By 2022 % conversion rate of Group employees' performance-related bonuses  15% 

85%

Objective achieved 

Reduce the number of Group employees' occupational injuries By 2021 Number of injuries -790 events in the PCL area compared to 2017

-220

Deadline for achieving the objective has not yet expired 

Reduce the occupational injury frequency rate for Group employees By 2021 Injury Frequency -8% compared to 2017

-1.49%

Deadline for achieving the objective has not yet expired 

Reduce the occupational injury seriousness rate for Group employees By 2021 Injury seriousness  -8% compared to 2017 

-12.71%

Objective achieved 

Reduce Poste Italiane SpA's work-related stress levels  By 2020 Work-related stress risk level Reduction of the risk of 40 homogeneous groups from "medium-high' to not relevant"

Overall evaluation expected in 2020

Deadline for achieving the objective has not yet expired

Certify the main Group companies in accordance with the ISO 45001 standard  By 2021 % of the Group's production units certified 100% 

60%

Deadline for achieving the objective has not yet expired

Increase the number of prevention initiatives for employees  By 2021 No. of initiatives +40% compared to 2019  New 
Increase the number of educational and professional orientation initiatives for employees' children  By 2022 No. of initiatives +15% compared to 2020  New 
Increase the number of parental participation in soft skills enhancement programs developed on the occasion of care activities  By 2021 No. of registrations  +20%  New 

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