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Financial performance Poste Italiane’s economic and financial data

  As at 2016 As at 2017 As at 2018 As at 2019
Customers (million) 33 34 34.9 35
Customers served daily* 1.5 1.5 1.5 1.4
Group Revenues - € bn 10,6 10,6 10,864 11,038
Total Financial Assets - € bn 493 506 514 536
Poste Italiane Group employees (annual average) 141,246 138,040 134,360 129,243
Post Offices 12,845 12,822 12,812 12,809
Group Financial highlights (FY2017) - €m        
Group Revenues 10,643              10,629 10,864 11,038
from Mail Parcels & Distribution 3,822                3,631 3,580 3,492
from Payment, Mobile and Digital 570                   586 592 664
from Financial Services 5,009                4,956 5,221 5,213
from Insurance Services 1,242                1,456 1,470 1,669
EBIT 1,041                1,123 1,499 1,774
Net Consolidated Profit 622                   689 1,399 1,342
Mail Parcels & Distribution Revenues - €m 3,822 3,631 3,580 3,492
from Mail 2,907 2,650 2,621 2,456
from Parcels 649 693 761 852
from Other 266 288 198 185
Mail Parcels & Distribution KPI's        
Mail Volumes (m) 3,506 3,167 2,951 2,735
Parcel Volumes (m) 97                    113 127 148
Payments Mobile & Digital Revenues - €m 570 586 593 694
from Cards & Acquiring 167 212 291 338
from Transaction Banking 180 163 85 86
from Mobile 224 211 217 240
Payments Mobile & Digital KPI's        
SIM cards (m) 3.6 3.7 4.1 4.4
Postamat Debit Cards (m) 7.03 7.14 7.2 7.2
Postepay Prepaid Cards (m) 16.1 17.67 19 21.5
of which PostePay Evolution (m) 3.3 5.2 6.3 7.2
# of Apps downloaded (m) 10 15 21.6 30.8
Financial Services Revenues - €m 5,009                4,956 5,221 5,213
from Gross Capital Gains 473                   547 404 353
from Interest Income 1,510                1,478 1,555 1,636
from Postal Savings 1,577                1,566 1,827 1,799
fromTransaction Banking 1,061                1,008 965 1,013
from Third Parties Distribution 327 272 263 313
from Asset Management 61 85 209 100
Financial Services KPI's        
TFA's - € bn 493 506 514 536
Average Postal Savings Deposits - € bn 309,891 305,611 307,581 310,350
Average Current Account Deposits (€m) 49,643              55,769 58,679 61,861
# of current accounts from Public Administration (K) 57.0                  55.9 51.9 50.2
# of current accounts from Retail & Corporate (M) 6.3                    6.3 6.3 6.2
Postamat Debit Cards (m) 7.0 7.1 7.2 7.2
Postepay Prepaid Cards (m) 16.1 17.6 19 21.5
of which PostePay Evolution (m) 3.3 5.2 6.3 7.2
Insurance Services Revenues - €m 1,242 1,456 1,470 1,669
from Life Premiums 1,060 1,280 1,248 1,370
from P&C Premiums 75 99 135 158
from Private Pension Plans 106 76 88 140
Insurance Services - KPI's        
Mail Volumes (m) 19,820  20,263 16,610 17,732
Parcel Volumes (m) 119                  141 187 240


* Related to post offices only - 1,4m served via web and app.

© Poste Italiane 2020 - VAT registration number: 01114601006

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