| As at 2016 | As at 2017 | |
|---|---|---|
| Customers (million) | 33 | 34 |
| Customers served daily* | 1,5 | 1,5 |
| Group Revenues (€ bn) | 10,6 | 10,6 |
| Total Financial Assets (€bn) | 493 | 506 |
| Poste Italiane Group employees (annual average) | 141,246 | 138,040 |
| Post Offices | 12,845 | 12,822 |
| Group Financial highlights (FY2017) - €m | ||
| Group Revenues | 10,643 | 10,629 |
| from Mail Parcels & Distribution | 3,822 | 3,631 |
| from Payment, Mobile and Digital | 570 | 586 |
| from Financial Services | 5,009 | 4,956 |
| from Insurance Services | 1,242 | 1,456 |
| EBIT | 1,041 | 1,123 |
| Net Consolidated Profit | 622 | 689 |
| Mail Parcels & Distribution Revenues - €m | 3,822 | 3,631 |
| from Mail | 2,907 | 2,650 |
| from Parcels | 649 | 693 |
| from Other | 266 | 288 |
| Mail Parcels & Distribution KPI's | ||
| Mail Volumes (m) | 3,506 | 3,167 |
| Parcel Volumes (m) | 97 | 113 |
| Payments Mobile & Digital Revenues - €m | 570 | 586 |
| from Cards & Acquiring | 167 | 212 |
| from Transaction Banking | 180 | 163 |
| from Mobile | 224 | 211 |
| Payments Mobile & Digital KPI's | ||
| SIM cards (m) | 3,6 | 3,7 |
| Postamat Debit Cards (m) | 7,03 | 7,14 |
| Postepay Prepaid Cards (m) | 16,1 | 17,67 |
| of which PostePay Evolution (m) | 3,3 | 5,2 |
| # of Apps downloaded (m) | 10 | 15 |
| Financial Services Revenues - €m | 5,009 | 4,956 |
| from Gross Capital Gains | 473 | 547 |
| from Interest Income | 1,510 | 1,478 |
| from Postal Savings | 1,577 | 1,566 |
| fromTransaction Banking | 1,061 | 1,008 |
| from Third Parties Distribution | 327 | 272 |
| from Asset Management | 61 | 85 |
| Financial Services KPI's | ||
| TFA's (€bn) | 493 | 506 |
| Average Postal Savings Deposits (€m) | 309,891 | 305,611 |
| Average Current Account Deposits (€m) | 49,643 | 55,769 |
| # of current accounts from Public Administration (K) | 57,0 | 55,9 |
| # of current accounts from Retail & Corporate (M) | 6,3 | 6,3 |
| Postamat Debit Cards (m) | 7,0 | 7,1 |
| Postepay Prepaid Cards (m) | 16,1 | 17,6 |
| of which PostePay Evolution (m) | 3,3 | 5,2 |
| Insurance Services Revenues - €m | 1,242 | 1,456 |
| from Life Premiums | 1,060 | 1,280 |
| from P&C Premiums | 75 | 99 |
| from Private Pension Plans | 106 | 76 |
| Insurance Services - KPI's | ||
| Mail Volumes (m) | 19,820 | 20,263 |
| Parcel Volumes (m) | 119 | 141 |
* Related to post offices only - 1,4m served via web and app.
