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Poste Italiane

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  As at 2019 As at 2020 As at 2021 As at 2022 As at 2023 As at 2024
Financial Customers (million) 35 35 35 35 35 36
Average daily interactions (million)(1) 11.9 13.5 17.2 21.2 23.1 25,2
Group Revenues (€bn) 11.0 10.5 11.2 11.4 12.0 12.6
Total Financial Assets (€bn) 536 569 586 576 581 590
Poste Italiane Group employees (annual average)  129,243 124,695 121,423 119,806 119,310                   119,117
Post Offices 12,809 12,765 12,761 12,755 12,755 12,755
Group Financial highlights - €m            
Group Revenues (€m) 10,960 10,526 11,220 11,374 11,989 12,589
from Mail Parcel & Distribution  3,492 3,201 3,695 3,651 3,746 3,843
from Postepay Services  664 737 882 1,134 1,447 1,585
from Financial Services  5,135 4,945 4,783 4,939 5,229 5,521
from Insurance Services  1,669 1,643 1,861 1,650 1,567 1,640
Adjusted EBIT(2) 1,774 1,524 1,846 2,396 2,620 2,961
Net Consolidated Profit (€m) 1,342 1,206 1,580 1,583 1,933 2,013
             
MAIL PARCEL & DISTRIBUTION            
Mail Parcel & Distribution Revenues - €m 3,492 3,201 3,695 3,651 3,746 3,843
from Mail  2,456 1,897 2,082 2,066 2,070 2,120
from Parcel and Logistics 852 1,159 1,403 1,395 1,401 1,586
from Other  185 144 210 190 276 137
             
Mail Parcel & Distribution KPI's            
Mail Volumes (#m) 2,735 2,280 2,558 2,439 2,287 2,107
Parcel Volumes (#m) 148 210 249 240 256 308
             
POSTEPAY SERVICES            
Postepay Services Revenues - €m 664 737 882 1,134 1,447 1,585
from Cards & Acquiring  338 374 457 582 717 777
from Transaction Banking  86 79 115 233 381 403
from TLC  240 284 309 319 331 328
from Energy(4)        -0,1 17 76
             
Postepay Services - KPI's            
SIM cards (#m) 4.4 4.6 4.7 4.8 4.7 4.8
Postamat Debit Cards (m) 7.2 7.2 7.4 7.5 7.5 7.4
Postepay Prepaid Cards (m) 21.5 21.7 21.1 21.4 22.1 22.4
of which PostePay Evolution (#m) 7.2 7.7 8.4 9.5 10.0 10.5
             
FINANCIAL SERVICES            
Financial Services Revenues - €m 5,135 4,945 4,783 4,939 5,229 5,521
from Active Portfolio Management  339 365 407 335 158 90
from Net Interest Income  1,585 1,537 1,485 1,910 2,244 2,539
from Postal Savings  1,799 1,851 1,753 1,600 1,740 1,725
from Transaction Banking  998 904 796 763 764 749
from Consumer Loans Distribution 313 191 221 213 180 236
from Asset Management  100 97 120 119 144 182
             
Financial Services KPI's            
Total Financial Assets - TFA's (€bn) 536 569 586 576 581 590
Average Postal Savings Deposits (€bn) 310.4 315.6 318.1 315.5 312.2 310.8
Average Current Account Deposits (€bn)(3) 61.9 67.4 79.1 96.1 91.8 87.7
# of current accounts from Public Administration (thousand) 50.2 48.3 45.8 41.7 38.1 34.6
# of current accounts from Retail & Corporate (million) 6.2 6.2 6.4 6.5 6.5 6.5
             
INSURANCE SERVICES            
Insurance Services Revenues(5) - €m 1,669 1,643 1,861 1,650 1,567 1,640
from Life  1,370 1,387 1,628  1,582  1,475  1,479
from P&C  158 142 121  68  92 161
from Private Pension Plans 140 113 112    140    
             
Insurance Services - KPI's            
GWP - Life (€m) 17,732 16,661 17,574 17,179 17,768 17,966
GWP - P&C (€m) 240 239 319 392 824 1.014

The Group applies IFRS17 starting from January 1, 2023, consequently 2022 figures have been restated


(1) Based on estimated digital daily visits on App/Web, Post Offices, third parties, contact centre, including daily visits related to Mail & Parcel deliveries
(2) Adjusted excluding systemic charges related to insurance guarantee fund (€74m p.a. for 2024 and 2025) and costs and proceeds of extraordinary nature (€341m charge related to tax credit Voluntary Risk Assessment “VRA”).
(3) Including Poste Italiane liquidity and treasury starting from 2023, consequently 2022 figures have been restated
(4) Figures presented net of commodity prices and pass-through charges related to Energy business starting from 2023, consequently 2022 figures have been restated
(5) In 2023 with IFRS 17, the detail of insurance revenue changed, consequently 2022 figures have been restated

 

KEY FINANCIAL TARGETS
Sustainable profitability and strong cash flow generation supporting enhanced dividend policy

 
€bn unless otherwise stated  2023 2024 2025 2028 CAGR
23 - 28
REVENUE 11.99 12.59 12.8 13.5 c.3%
EBIT 2.62 2.96 3.1 3.2 c.4%
NET PROFIT 1.93 2.0 2.1 2.3 c.4%

DIVIDEND PER SHARE (€)

 0.80 1.08     c.7%
DIVIDEND PAYOUT 54% increased from ≥65% to 70%