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  As at 2017 As at 2018 As at 2019 As at 2020 As at 2021 As at 2022
Customers (million) 34 35 35 35 35 35
Average daily interactions (millions)* 8.9 10.2 11.9 13.5 17.2 21.2
Group Revenues - € bn 10,6 10.8 11.0 10.5 11.2 11.9
Total Financial Assets - € bn 510 514 536 569 586 562
Poste Italiane Group employees (annual average) 138,040 134,360 129,243 124,695 121,423 119,806
Post Offices 12,822 12,812 12,809 12,765 12,761 12,755
Group Financial highlights €m            
Group Revenues              10,572 10,819 10,960 10,526 11,220 11,889
from Mail Parcels & Distribution                3,632 3,580 3,492 3,201 3,685 3,651
from Payment, Mobile and Digital                   532 592 664 737 882 1,147
from Financial Services                4,952 5,176 5,135 4,945 4,783 4,939
from Insurance Services                1,456 1,470 1,669 1,643 1,861 2,153
EBIT                1,123 1,499 1,774 1,524 1,846 2,291
Net Consolidated Profit                   689 1,399 1,342 1,206 1,580 1,511
Mail Parcels & Distribution Revenues - €m 3,632 3,580 3,492 3,201 3,685 3,651
from Mail 2,689 2,621 2,456 1,897 2,082 2,066
from Parcels 693 761 852 1,159 1,403 1,395
from Other 249 198 185 144 210 190
Mail Parcels & Distribution KPI's            
Mail Volumes (m) 3,124 2,951 2,735 2,280 2,558 2,439
Parcel Volumes (m)                    113 127 148 210 249 240
Payments Mobile & Digital Revenues - €m 532 592 664 737 882 1,147
from Cards & Acquiring 238 291 338 374 457 582
from Transaction Banking 83 85 86 79 115 233
from TLC 211 217 240 284 309 319
from Energy           12
Payments Mobile & Digital KPI's            
SIM cards (m) 3.8 4.1 4.4 4.6 4.7 4.8
Postamat Debit Cards (m) 7.1 7.2 7.2 7.2 7.4 7.5
Postepay Prepaid Cards (m) 17.7 19.0 21.5 21.7 21.1 21.4
of which PostePay Evolution (m) 4.7 6.2 7.2 7.7 8.4 9.5
# of Apps downloaded (m) 15.0 21.6 30.8 48.1 70.3 84.5
Financial Services Revenues - €m 4,952 5,176 5,135 4,945 4,783 4,939
from Active Portfolio Management       532 379 339 365 407 335
from Interest Income   1,453 1,534 1,585 1,537 1,485 1,910
from Postal Savings                1,566 1,827 1,799 1,851 1,753 1,600
fromTransaction Banking    1,060 965 998 904 796 763
from Third Parties Distribution 256 263 313 191 221 213
from Asset Management 85 209 100 97 120 119
Financial Services KPI's            
TFA's - € bn 510 514 536 569 586 562
Average Postal Savings Deposits - € bn 305.6 307.6 310.4 315.6 318.1 315.5
Average Current Account Deposits (€m)  55.5 58.7 61.9 67.4 79.1 86.5
# of current accounts from Public Administration (K)       55.9 51.9 50.2 48.3 45.8 41.7
# of current accounts from Retail & Corporate (M)                    6.3 6.3 6.2 6.2 6.4 6.5
Postamat Debit Cards (m) 7.1 7.2 7.2 7.2 7.4 7.5
Postepay Prepaid Cards (m) 17.7 19.0 21.5 21.7 21.1 21.4
of which PostePay Evolution (m) 4.7 6.2 7.2 7.7 8.4 9.5
Insurance Services Revenues - €m 1,456 1,470 1,669 1,643 1,861 2,153
from Life  1,280 1,248 1,370 1,387 1,628 1,861
from P&C  99 135 158 142 121 151
from Private Pension Plans 76 88 140 113 112 140
Insurance Services - KPI's            
GWP - Life (€m)  20,263 16,610 17,732 16,661 17,574 17,179
GWP - P&C (€m)        141 187 240 230 319 392


(1) Based on estimated digital daily visits on App/Web, Post Offices, third parties, contact centre, including daily visits related to Mail & Parcel deliveries

 

2022 GUIDANCE UPGRADE – BASED ON AN UNAFFECTED MARKET SCENARIO
STRONG 2021 RESULTS UNDERPINNING 2022 GUIDANCE UPGRADE
  2019 2020 2021 2022
Original
24SI Target
2022
GUIDANCE
UPGRADE
2022
GUIDANCE
UPGRADE
VS: ORIGINAL
24SI TARGET
2024 CAGR 19-24

REVENUES

11.0

10.5

11.2 11.6 11.7 +1%

12.7

+3%

EBIT

1.8 1.5

1.7

1.9

2.0 +9%

2.2

+5%

NET PROFIT

1.3

1.2

1.4

1.3

1.4 +9% 1.6

+6%

DIVIDEND

PER SHARE (€)

0.463

0.486

c. 0.55

+7%

+7%