At Poste Italiane, we believe that employee well-being is essential. That’s why we are constantly working to improve the quality of life for our people and their loved ones, ensuring a healthy work-life balance. As a Group, we have progressively strengthened our commitment to care responsibilities, reinforcing our welfare system and disseminating a strong corporate culture through initiatives designed for employees and their families. Increasing attention is also being given to personalised care, the work-life balance, the support and growth of the young generations, protection for vulnerable individuals, and fostering a greater sense of belonging and corporate identity.
Our Corporate Welfare System
The needs of individuals and the well-being of our entire workforce are the cornerstone of our corporate welfare system. We consider the whole person, going beyond the workplace to include their personal lives and their social, family, and territorial context.
By listening and valuing individual contributions, we engage and firmly support all our employees in achieving shared goals together. We firmly believe that only by fostering a positive, inclusive, and engaging workplace can our people achieve a positive impact for themselves, Poste Italiane, and all our stakeholders.
By listening and valuing individual contributions, we engage and firmly support all our employees in achieving shared goals together. We firmly believe that only by fostering a positive, inclusive, and engaging workplace can our people achieve a positive impact for themselves, Poste Italiane, and all our stakeholders.
Our Welfare Services, Projects, and Initiatives in Different Areas
At Poste Italiane, we place great importance on supporting parents by implementing actions of support and protection measures that go beyond legal requirements. To this end, we have introduced a dedicated policy to support mothers and fathers. In particular, during maternity leave and the alternative paternity leave, we pay full wages (100%) for all months of absence from work, compared to the 80% required by law. Furthermore, we ensure an enhanced financial benefit for mothers and fathers taking parental leave. Specifically, for leave taken until the child reaches six years of age, each parent receives 80% of their salary for an additional two months, in addition to the one month at 80% covered by the national social security institute (INPS), which can be shared between both parents.
We also support employees undergoing medically assisted reproduction (MAR) by granting specific recovery leave.
Our commitment to supporting parenthood is reflected in various initiatives and services, including:
We also support employees undergoing medically assisted reproduction (MAR) by granting specific recovery leave.
Our commitment to supporting parenthood is reflected in various initiatives and services, including:
- The Parents Lifeed program, which aims to turn the parenting experience into a "masterclass" in transferable skills that can be useful on returning to work. The program is designed for new mothers and fathers, but also for parents with children up to 18 years old.
- Promotion of shared parenting, encouraging the involvement and active participation of fathers in family responsibilities, with the goal of fostering equal opportunities for career development.
- "PosteBimbi" Nursery services, available at our Rome and Bologna offices, where the company pays 55% of the monthly fee for employees. The service is provided for the children and grandchildren of Group employees and it is extended to more than 100 families with children from three to 36 months. The objective is to guarantee a flexible educational service in relation to work pace, to combine professionalism and quality in respect of the values expressed by families. The distinctiveness of the educational programme is represented by an integrated relational approach on the part of all the players involved in the process, by attention to the values of environmental sustainability, by cross-culturalism (bilingualism) and by inclusion and educational alliance with families to foster dialogue through innovative communication methods. There is also a counselling service within the nurseries to support families in dealing with their children's developmental processes, together with the structuring of a cycle of dedicated seminar programmes.
- "Mums at Work", a programme dedicated to supporting female employees returning from maternity leave, aimed at facilitating their reintegration into the company. The programme is supported by external professionals and a large team of certified internal coaches, and in 2024 it involved approximately 150 employees.
- Additional remote working days beyond the standard allowance, granted to employees performing remote-compatible tasks during the three years following the end of their maternity or paternity leave.
- “We Are Here”, an initiative dedicated to employees affected by serious illnesses, chronic conditions, or experiencing situations of vulnerability. For these individuals, we offer an inclusive coaching service, access to second medical opinions through the Company Medical Centre, and a tailored psychological support plan.
- Summer camps for employees' children and siblings with disabilities, fully funded by Poste Italiane, providing them with entertainment and individual assistance from dedicated staff. These camps offer a valuable opportunity for social interaction and full inclusion, while also giving families practical support in their daily caregiving needs. In 2024, the initiative involved 40 boys and girls.
- The “Lifeed Care” project, dedicated to corporate caregivers to offer a new perspective on the care and career dimension.
Our employees have access to a supplementary healthcare fund. Specifically, we offer two options: a "Basic Package", fully covered by the company, and a "Plus Package", which requires an employee contribution. In both cases, healthcare coverage can be extended to family members by paying an additional contribution. Employees, their families, and retirees can also benefit from Poste Centro Medico, a centre of excellence dedicated to healthcare and prevention, offering consultations and medical tests in 13 specialities.
Regarding supplementary pension schemes, we support our employees by contributing to the funding of Fondoposte for non-managerial staff and Fondo PREVINDAI for managerial staff.
Finally, we promote well-being and social awareness among the young by organising educational sessions for employees and their family members on issues connected to ethics and healthy lifestyles.
Regarding supplementary pension schemes, we support our employees by contributing to the funding of Fondoposte for non-managerial staff and Fondo PREVINDAI for managerial staff.
Finally, we promote well-being and social awareness among the young by organising educational sessions for employees and their family members on issues connected to ethics and healthy lifestyles.
Ensuring and improving our employees' work-life balance is one of our goals. To this end, our people can opt for Agile Working (smart working) in accordance with the provisions of the National Collective Labour Agreement (CCNL) and a specific trade union agreement.
To meet the specific personal or family needs of our employees, we also facilitate teleworking and part-time arrangements.
Smart working is a vital tool for us that allows employees to balance personal, family, and professional needs and protect those in vulnerable situations. Moreover, smart working enables us to optimise the organisation and use the resources in ways that more fully respect the environment and collective well-being by reducing commuting and therefore traffic congestion, while lowering carbon emissions.
For employees whose roles do not typically allow remote working, we still offer smart working when they need to participate in specific training activities arranged by the company.
To meet the specific personal or family needs of our employees, we also facilitate teleworking and part-time arrangements.
Smart working is a vital tool for us that allows employees to balance personal, family, and professional needs and protect those in vulnerable situations. Moreover, smart working enables us to optimise the organisation and use the resources in ways that more fully respect the environment and collective well-being by reducing commuting and therefore traffic congestion, while lowering carbon emissions.
For employees whose roles do not typically allow remote working, we still offer smart working when they need to participate in specific training activities arranged by the company.
To promote intercultural exchange, education, and the dissemination of positive values, numerous initiatives are launched each year to support our people and the communities in which we operate, with a particular focus on young people.
- We offer scholarships to study abroad for the deserving children of employees with academic and professional guidance and the development of soft skills. For example, in 2024 we involved 3,700 students from 75 schools across Italy and major companies in the “School4Life 2.0” project, to forge a bond between education and the business world and reduce school dropout rates. Other significant initiatives carried out in 2024 were experiential workshop programmes called "Future Lab", "Life Skills Lab" and "Mind Building Lab" aimed at the children of employees to stimulate reflection on their personal development plan and develop the ability to design a study and career path based on individual characteristics. Finally, in 2024 the “Next Generation” programme continued. This initiative, aimed at school orientation and the development of soft skills for young people from socially vulnerable backgrounds, was structured around the 'Pathways for Transversal Skills and Orientation' (PCTO). It engaged students from the fourth and fifth years of secondary school in workshops focused on developing transversal skills and exploring the new opportunities offered by artificial intelligence. The programme also included a residential Creathon, where students worked in teams to design innovative solutions in response to a challenge proposed by the Company.
- Through sports, we create opportunities for social interaction and stronger human bonds. In this regard, we formed the Poste Italiane National Football Team, our starting point in promoting the values of sport among all our employees.
Our Poste Mondo Welfare programme provides a range of social, educational, recreational, and caregiving benefits and services, which can be easily obtained through the voluntary conversion of performance-based bonuses.
The goods and services available within Poste Mondo Welfare are highly diversified and meet the needs of our entire workforce, including in healthcare, childcare and postnatal care, work-life balance, and innovative travel and holiday proposals.
For example, through the “Fiocco Giallo” initiative, we celebrate the birth of employees' children by presenting parents with a box full of high-quality baby care and hygiene products.
In addition, we have introduced PosteXTe, a corporate discount programme for employees and their family members, and retirees, allowing them to purchase products and services at preferential rates from carefully selected suppliers. The partners and products available in the programme provide wide territorial coverage, offering a broad range of benefits related to personal well-being, home care, essential mobility needs, shopping, travel, sports, dining, leisure, and entertainment.
Finally, we encourage and organise the active engagement of all employees in local communities and non-profit organisations through our Corporate Volunteering Programme. For example, in 2024 we partnered with Differenza Donna, an organization committed to combating violence against women. Together, we developed four digital training programmes to support women who have experienced violence, helping them rebuild their independence.
The goods and services available within Poste Mondo Welfare are highly diversified and meet the needs of our entire workforce, including in healthcare, childcare and postnatal care, work-life balance, and innovative travel and holiday proposals.
For example, through the “Fiocco Giallo” initiative, we celebrate the birth of employees' children by presenting parents with a box full of high-quality baby care and hygiene products.
In addition, we have introduced PosteXTe, a corporate discount programme for employees and their family members, and retirees, allowing them to purchase products and services at preferential rates from carefully selected suppliers. The partners and products available in the programme provide wide territorial coverage, offering a broad range of benefits related to personal well-being, home care, essential mobility needs, shopping, travel, sports, dining, leisure, and entertainment.
Finally, we encourage and organise the active engagement of all employees in local communities and non-profit organisations through our Corporate Volunteering Programme. For example, in 2024 we partnered with Differenza Donna, an organization committed to combating violence against women. Together, we developed four digital training programmes to support women who have experienced violence, helping them rebuild their independence.