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Performance indicators (KPI – GRI Standards)

Composition of staff (Number of employees1)
      Average   Punctual
Permanent staff U.m. 2016 2017 31.12.2016 31.12.2017
Managers N° 773 732 748 699
Executives N° 16.113 15.859 15.807 15.481
Office workers N° 119.772 114.767 115.947 111.251
of which operational areas N° 118.720 114.007 115.035 110.607
of which basic areas N° 1.052 760 912 644
Total units on an openended
basis
 N° 136.658 131.358 132.502 127.431
Apprenticeship contracts N° 32 12 23 4
Total N° 136.690 131.370 132.525 127.435
Flexible staff          
Agency contracts N° 11 27 3 50
Fixed term contracts
 N° 4.545 6.643 4.211 9.070
Total N° 4.556 6.670 4.214 9.120
Total permanent and
flexible staff
 N° 141.246 138.040 136.739 136.555


1Data expressed as Full Time Equivalent (FTE).


[GRI 102-8] Number of employees by contract type and gender1
Employment type U.m.     2016     2017
    Uomo Donna Totale Uomo Donna Totale
Permanent2 N° 61.916 70.609 132.525 58.812 68.623 127.435
Flexible3 N° 2.539 1.675 4.214 5.436 3.684 9.120
Total N° 64.455 72.284 136.739 64.248 72.307 136.555


1Data expressed as Full Time Equivalent(FTE).
2Includes employees on an open-ended contract and apprentice contracts.
3Includes employees on a fixed term contract and agency supply contracts.


[GRI 102-8] Number of employees by job type and gender1
Job type U.m.     2016     2017
    Men Women Total Men Women Total
Full-time N° 62.686 68.102 130.788 62.557 68.256 130.813
Part-time N° 3.280 7.084 10.364 3.133 6.828 9.961
Total N° 65.966 75.186 141.152 65.690 75.084 140.774


1The data refer to the headcount as at 31/12.


Distribution of employees by educational qualification
  U.m. 2016 2017
Degree % 11,7 12,2
Diploma % 70,6 70,8
Secondary school certificate % 17,5 16,8
Primary school certificate % 0,2 0,2
Total % 100 100

 
[[GRI 403-2] Data related to injuries1
  U.m.     2016     2017
  U.m. Men Women Total Men Women Total
Number of injuries N° 3.515 3.631 7.146 3.455 3.488 6.943
Number of deaths at
work		 N° 1 - 1 1 2 3
Cases of pro-fessional
sick-ness		 N° 9 12 21 14 10 24


1Accidents during travel are not included. The number of accidents and injury indices include data from Mistral Air S.r.l, regarding which only cases of professional sickness are shown.
 

  U.m. 2016 2017
Frequency rate1 % 35,07 34,96
Severity rate2​ % 1,20 1,18
Frequency rate of professional sicknesses3 % 0,10 0,12

 


1Number of accidents/hours worked x 1.000.000.
2Number of days of absence due to injury/hours worked x 1.000.
3Number of professional sickness/hours worked x 1.000.000.


[GRI 403-2] Number of accidents by type
  U.m. 2016 2017
Fall from a motorised means N° 1.705 1.760
Incident with a company means N° 844 733
Hit by a car N° 28 30
Incident with private means N° 47 63
Fall and/or awkward movement N° 2.117 2.182
Aggression N° 539 544
Manual movement of loads N° 376 320
Theft N° 337 216
Crushing/contusion N° 953 867
Other causes N° 200 228
Total N° 7.146 6.943


[GRI 404-1] Average hours of training by gender and office
        2016     2017
Category U.m. Men Women Total Men Women Total
Managers N° average hours 30 36 32 27 29 28
Executives N° average hours 40 45 42 52 64 57
Office workers N° average hours 17 21 19 21 27 24


Hours by type of training
Type of training U.m. 2016 2017
Managerial N° 83.600 42.000
Technical specialist N° 1.262.000 1.452.000
Compliance N° 1.610.500 2.360.000
Total N° 2.956.100 3.854.000
 

[GRI 404-3] Employees divided by office receiving performance assessments
Office U.m. 2016 2017
Managers % 84 98
Executives % 93 100
Office workers % 90 99
Total % 90 99


Number of participants in the development programmes
  U.m. 2016 2017
Development of young talent (POP) N° 356 299
Valorisation of executives under development (MLAB) N° 132 160
Assessment of Managers’ potential
(Leadership assessment)		 N° 43 18
Skills Assessment1 N° n.a. 468
Total N° 531 945


1Programme introduced in 2017.
 

[405-1] Occupational classification of employees by gender and age group1
      2016     2017  
  U.m. Men Women Total Men Women Total
Managers N° 565 189 754 527 182 709
< 30 years % - - - - - -
30-50 % 38,6 40,2 39,0 35,3 37,4 35,8
> 50 years % 61,4 59,8 61,0 64,7 62,6 64,2
Quadri N° 8.608 7.210 15.819 8.381 7.109 15.490
< 30 years % 0,2 0,2 0,2 0,3 0,2 0,3
30-50 % 36,4 37,9 37,1 37,0 38,8 37,9
> 50 years % 63,4 61,9 62,7 62,7 61,0 61,9
Office workers N° 55.282 64.884 120.166 55.340 65.016 120.356
< 30 years % 5,9 3,6 4,7 7,9 4,5 6,1
30-50 % 40,3 48,0 44,4 41,2 47,2 44,4
> 50 years % 53,8 48,4 50,9 50,9 48,3 49,5


1Data expressed as Full Time Equivalent (FTE).
 

Disputes
  U.m. 2016 2017
Disputes with employees N° 13 23
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