Poste Italiane Group’s impact matrix In accordance with the indications of the International Framework, the material issues were assessed not only with a view to their relevance in terms of their impact on strategy, governance, performance and future prospects, but also in terms of the likelihood of such an impact occurring.

In order to ensure that the environmental, social and governance aspects are effectively integrated into the Group’s strategy and processes, an analysis was conducted of the risks associated with the material topics identified, specifying the stakeholders involved, the impact on Poste Italiane and its stakeholders, the main management methods adopted by the Group and the related financial and non-financial capital.

The matrix below illustrates the relevance of the material issues in terms of the intensity and likelihood of occurrence of the related impacts.