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Staff training and development In the light of increasing innovation, continuous technological and regulatory developments and business needs, Poste Italiane attributes a key role to the ongoing development of knowledge and skills as part of the process of enhancing and enabling people’s growth.

In the light of increasing innovation, continuous technological and regulatory developments and business needs, Poste Italiane attributes a key role to the ongoing development of knowledge and skills as part of the process of enhancing and enabling people’s growth.
 
In this regard, the Company is committed on a daily basis to ensuring constant adaptation, consolidation and development of professional and managerial skills, and to drawing up succession plans to cover “critical” positions, in order to incentivise operational excellence and achieve the objectives set out in the “Deliver 2022” Strategic Plan. The Strategic Plan envisages around 20 million training hours by 2022, of which around 6.5 million dedicated to staff working in the financial sector, in order to ensure development of skills in line with market trends, customer needs and regulations.
 
Training has a significant impact on the level of individuals’ knowledge and skills to support the development of operational performance, professional development, and compliance or alignment of behaviour with corporate values.  To support human resource development policies, Poste Italiane uses the Development System as a basic architecture to manage roles, skills and development paths within the organisation, which is divided into three main macro-processes that pursue specific goals:
 
  • Scouting: aimed at identifying individual potential and the most qualified staff. The characteristics and criteria for accessing the scouting processes envisaged by Poste Italiane are specific and differentiated according to the target population, and the level of professional maturity revealed by the participants.
  • Management planning: aimed at identifying development priorities with a view to succession and the reduction of “managerial risk”. Poste Italiane periodically reviews the managerial development planning process through review meetings between the Human Resources and Organisation Function and the department heads.
  • Development: aimed at supporting the individual growth of staff members and accelerating their professional development. The development actions comprise a set of structured and coordinated interventions designed to support people on their growth path in terms of corporate needs, based on the findings of scouting and planning processes.

Discover how Poste Italiane supports the Professional growth within the Group.

© Poste Italiane 2019 - VAT registration number: 01114601006

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