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Zero Post Offices closed in 2020 The Group and Save the Children have undertaken to support around 100,000 children and adolescents up to 17 years of age Delivered more than 1,500,000 doses of vaccine from the Group’s fleet Approximately 180 recent graduates were placed in the role of Specialist Financial Consultants and Specialist Mobile Consultants 80 prefectures (75% of the total) contacted to intensify controls in Post Offices
Supporting the needs of the community is the foundation of the Group’s values and corporate mission. The Company has always accompanied the local communities where it is present on a daily basis towards modernisation and digitisation processes, thereby promoting the wellbeing of citizens and socio-economic development.
Poste Italiane systematically promotes activity programmes nationwide relating to social inclusion issues that have a positive impact and bring benefits to the community through its extensive network of post offices and through the engagement of corporate volunteers and/or the financing of specific EU projects via donations and sponsorships. In this regard, in 2020 the Group made cash contributions totaling €3,912,700.

2020 Community data overview
Support for local communities and the country as a whole




Support for local communities and the Country as a whole

Objectives Timing Indicator (KPI) Target Implementation status 2020
Continue financial, postal and digital inclusion and education projects By 2021 No. of events 258 New
Objective achieved
Certify the financial advisory service and the skills of people operating in accordance with the ISO 22222 standard By 2022 % of ISO 22222 certified financial advisors 100% 500 advisors trained
Deadline for achieving the objective
Financial, Postal and Digital Education programmes in Small Municipalities By 2020 No. of events 193 events Postal financial education programmes were carried out for 484 Small Municipalities
Objective achieved
Free payment and POS services for Small Municipalities By 2020 No. of POS 250 465 POS
Objective achieved
Increase the Group's support for initiatives in the "well-being and social inclusion" category By 2021 % of well-being and social inclusion investments +10% 26 initiatives
Deadline for achieving the objective