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| Zero Post Offices closed in 2020 | The Group and Save the Children have undertaken to support around 100,000 children and adolescents up to 17 years of age | Delivered more than 1,500,000 doses of vaccine from the Group’s fleet | Approximately 180 recent graduates were placed in the role of Specialist Financial Consultants and Specialist Mobile Consultants | 80 prefectures (75% of the total) contacted to intensify controls in Post Offices |
Supporting the needs of the community is the foundation of the Group’s values and corporate mission. The Company has always accompanied the local communities where it is present on a daily basis towards modernisation and digitisation processes, thereby promoting the wellbeing of citizens and socio-economic development.
Poste Italiane systematically promotes activity programmes nationwide relating to social inclusion issues that have a positive impact and bring benefits to the community through its extensive network of post offices and through the engagement of corporate volunteers and/or the financing of specific EU projects via donations and sponsorships. In this regard, in 2020 the Group made cash contributions totaling €3,912,700.
2020 Community data overview
Support for local communities and the Country as a whole
| Objectives | Timing | Indicator (KPI) | Target | Implementation status 2020 |
| Continue financial, postal and digital inclusion and education projects | By 2021 | No. of events | 258 | New Objective achieved |
| Certify the financial advisory service and the skills of people operating in accordance with the ISO 22222 standard | By 2022 | % of ISO 22222 certified financial advisors | 100% | 500 advisors trained Deadline for achieving the objective |
| Financial, Postal and Digital Education programmes in Small Municipalities | By 2020 | No. of events | 193 events | Postal financial education programmes were carried out for 484 Small Municipalities Objective achieved |
| Free payment and POS services for Small Municipalities | By 2020 | No. of POS | 250 | 465 POS Objective achieved |
| Increase the Group's support for initiatives in the "well-being and social inclusion" category | By 2021 | % of well-being and social inclusion investments | +10% | 26 initiatives Deadline for achieving the objective |
