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Environmental impacts of facilities The Poste Italiane Group, recognises its responsibility to play a distinctive role in creating sustainable value for the communities in which it operates, where the environmental dimension is of primary importance.

Aware of its widespread presence throughout Italy and aware of the potential contribution that can be made to mitigating environmental impacts, the Poste Italiane Group attaches primary importance to these issues in the course of its activities and in defining its Sustainability Strategy.

With the aim of generating a positive environmental impact in the context of logistics operations, the Group aims to support the green transition of its fleet

In line with previous years, in 2023 Poste Italiane continued to implement sustainability initiatives, with particular attention to reducing the environmental impact deriving from the corporate fleet. In this regard, a fleet of 14,189 alternative fuel vehicles is already operational, including electric, methane and LPG.


The Fleet Renewal Plan, initially launched in 2019 with the aim of replacing the entire fleet of vehicles intended for the delivery of postal products with green vehicles, continued in 2023 through a series of measures aimed at reducing energy consumption, atmospheric emissions, improving safety and increasing carrying capacity for delivery. In parallel with the increase in safety levels through the replacement of two-wheeled vehicles with three- and four-wheeled vehicles, electrically powered vehicles have been strengthened in order to promote "ecological mobility". To improve the organisation of delivery loads, Poste Italiane has introduced larger and more functional vehicles for parcel transport and delivery needs, implementing new equipment.


Improving the environmental performance of the Group's fleet has a significant impact on reducing greenhouse gas emissions. By virtue of this, Poste Italiane has confirmed its commitment to pursuing the complete renewal of the vehicle fleet, increasing the green component of the fleet itself, through the introduction of electric and hybrid cars and motorcycles in line with the ESG objectives of reducing emissions by 40%. The results of this policy are evident, as the Company went from 11% of green vehicles in 2016 to 44.4% in 2023, increasing the number of these vehicles  by 24% compared to 2022, in line with the goal of replacing the entire company fleet with low-emission vehicles by 2024.

In accordance with the Group's objectives aimed at promoting the use of renewable sources and rationalising energy consumption deriving from fossil sources, since 2018, the Company has been promoting and supporting the new green evolution plan of the company fleet and the delivery plan "Joint Delivery", two fundamental pillars in the company strategies for achieving predefined objectives regarding environmental sustainability. By implementing the "Joint Delivery" plan, Poste Italiane is adopting a model that allows a radical reorganisation of the delivery network and its operating model. This implies a transition from a single-network set-up to a two-network set-up, differentiating by mode, delivery frequency and type of product handled. This strategic approach is designed to optimise the efficiency of delivery operations. The Fleet Evolution Plan and the Joint Delivery Plan reduce both the number of kilometres travelled for delivery activities and the need for a marshalling fleet itself.

The Green Delivery Model
about 11 million passages saved and about 2 million km avoided
avoided emissions of 244 tonnes CO2eq and 866 kg of air contaminants
each parcel delivered avoided the emission of 15.5 grams of CO2eq and air contaminants

Through the "Green Delivery" delivery model, the Poste Italiane Group has made a proximity network available to the territory which, on the one hand, guarantees greater flexibility for customers and on the other, generates environmental benefits.Poste Italiane customers, in fact, can make use of both the PuntoPoste network (consisting of more than 15,700 pick-up points such as tobacconists, bars, stationers, newsagents, Kipoint shops, Carrefour and API service stations) and the Post Office network for the delivery of parcels, as an alternative to home delivery. This delivery model also allows for greater efficiency in Poste Italiane's logistics as more parcels can be delivered to a single collection point, thus limiting the number of pick-ups and fleet movements.In the course of 2023, through the PuntoPoste network and Post Offices, around 11 million parcel deliveries could be avoided, resulting in savings around 2 million kilometres by the Italian Post Office fleet. The increase in the number of journeys avoided and the resulting kilometres saved compared to the previous year is the result of the significant growth in volumes handled through the PuntoPoste network and Post Offices, and thus the efficiency of the "Green Delivery" model. In fact, through the capillarity of its postal networks, the Group currently manages to cover 95% of the population within a 5-minute radius.In addition, there was also a considerable increase in the number of electric vehicles in the Group's fleet in 2023, enabling the "Green Delivery" model to achieve positive performance in terms of avoided emissions and air pollutants.In fact, the journeys saved and kilometres avoided thanks to the Green Delivery model avoided the emission of 244 tonnes of CO2e and 866 kg of air pollutants into the atmosphere (i.e. COVNM, NH3, SO2, NOx, PM, PM2.5).In particular, each parcel delivered through the Green Delivery model resulted in a saving in CO2e emissions and air contaminants of approximately 15.5 grams.

As regards the details of the green fleet transformation project, during the year, Poste Italiane completed the fleet of approximately 2,200 electric vehicles, approximately 800 hybrid electric or methane vehicles and approximately 700 low-emission vehicles. The green fleet reached 44.4% of the total Poste Italiane fleet in 2023: there are over 8,000 bi-fuel vehicles including cars and vans and over 5,800 electric vehicles. The total number of vehicles with reduced environmental impact introduced starting from 2019 is equal to 26,225 vehicles, and by 2024, Poste Italiane expects to reach 27,800 vehicles by 2024.

Starting from January 2019, the Group has implemented the "Fleet Management" function, conceived with the aim of outlining, managing and organising company strategies in the vehicle sector. This function assumes the responsibility of defining and guaranteeing the governance, guidelines and tools adequate to ensure the best services relating to the entire vehicle fleet of Poste Italiane and the Group companies. In addition to its established initiatives on sustainable mobility, Poste Italiane takes measures to positively influence people's current and future behaviour. The aim is to integrate these behaviours into a new normality that favours environmental protection.

Sustainable Mobility: Poste Italiane’s main initiatives

  • Work from home for staff personnel;
  • subsidised purchase of annual season tickets for Group employees and their families;
  • TPL in 9 metropolitan cities, as well as in the Lombardy Region for regional rail transport and in the Tuscany Region and its provinces for extra-urban, urban and rail transport, for the subsidised purchase of annual season tickets for Group employees and their families;
  • 24-Hour Shuttle service connecting the 11 cities where the service operates with the CMP premises;
  • Company Car Pooling service in Rome and Milan and Car/Scooter sharing campaigns;
  • new Eco-Drive theoretical/practical course campaign aimed at fleet and non-fleet personnel;
  • video briefs on the permanent Eco Drive on the intranet;
  • #MyVirtualDrive campaign, the ecodrive simulation system in Direct3D technology;
  • eco-Drive in brief brochure, available on the intranet, aims to illustrate what can be done in terms of urban mobility to reduce pollutant emissions and to convey a series of recommendations to encourage environmentally friendly, economical and safe driving, helping to raise the driver's awareness of fuel economy and thus the reduction of CO2 in the air;
  • Changing Room, the changing rooms for cycling and running employees;
  • #MyPostoBiciVerona campaign dedicated to the employees of the Verona CMP Headquarters who are systematic users of bicycles for home-work commuting with the allocation of a free bicycle parking space for one year;
  • #PostePedala campaign on the PMO portal to increase the use of bicycles in systematic travel and Changing Room, the changing rooms for cycling and running employees;
  • #MyFiabCard and #MyFiabFamilyCard campaign to help spread the culture of sustainable mobility and encourage company employees and their families to rethink the range of available transport options and related benefits, with the awarding of FIAB cards for one year that include the use of a range of services, including H24/7 third-party liability insurance for bicycles in Italy and Europe;
  • awareness-raising campaigns related to sustainable mobility issues to promote rethinking the way we move around the city;
  • #VideoTest, multimedia video with self-assessment test, "Your low emission day. How to make your daily mobility more sustainable and safer";
  • publication of the e-Book "Smart City: a window to the future";
  • News Magazine bi-monthly dedicated to sustainable mobility and Time & Money Saving section within the PMO portal

The objectives relating to the reduction of CO2 emissions form the core of the joint venture agreement signed between Poste Italiane and sennder, the European leader in the digitalisation of freight transport. Through the collaboration with sennder, the Group aims to enhance the efficiency of road transport over long distances, extending its coverage to all segments of full load transport and the movement of packages and letters between the sorting and distribution hubs of the entire Group.

With regard to the supplier selection process, Poste Italiane implements specific criteria to monitor the indirect environmental impact. Specifically, the Company carries out a verification of the technical-professional suitability of its suppliers by requesting, for qualification, the satisfaction of specific requirements, including the composition and type of vehicles in their fleet. In particular, for vehicles used in services, the Group requires compliance with European standards on polluting emissions with a class no lower than EURO6 and that XL boxed or curtainsider semi-trailers equipped with TIR cable are equipped with a GPS system for transmission of all detections on the position of the vehicles.In the context of purchasing logistics services, Poste Italiane maintains an approach in line with sustainability issues, selecting and rewarding suppliers who adopt practices aligned with the environmental, social and governance aspects promoted by the Group. For transport services, a score is assigned that enhances eco-sustainability for suppliers who use vehicles with lower CO2 emission classes.Compliance with the reference MEC is also required for footwear and Personal Protective Equipment (PPE). In addition, incentives are given, through the technical score awarded, to bidders who propose solutions aimed at the recyclability of packaging. In parallel with the services mentioned, when purchasing technological systems for sorting parcels and letters, offers characterised by low energy absorption during use are preferred.