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| Open and transparent contracts |
First company in the financial and communications sectors to obtain the anti-corruption certification |
Best performance for brand image and reputation |
Integrated Group Procurement Model |
Highest legality rating score |
Ethics and transparency constitute the highest values of Poste Italiane’s corporate identity. These fundamental principles guide the way in which the Company implements its business activities, which is, by its nature, based on trust, as well as the management of relations with all its stakeholders. Therefore, the Company recognises the strategic importance of compliance with internal and external regulations and codes of conduct, as well as respect for rules and absolute fairness, without any conflict between corporate and personal interests. In this regard, In line with the Group's Integrated Policy, Poste Italiane does not make contributions of any kind, directly or indirectly, to political parties, movements, committees and political and trade union organizations, nor to their representatives or candidates, either in Italy or abroad, subject to what is established and permitted by applicable regulations. In this sense, in 2020 contributions were made for a total of € 3,263,286, entirely allocated to trade associations.
| Objectives | Indicator (KPI) | Target | Baseline | Implementation status 2020 |
|---|---|---|---|---|
| Certify the main Group companies in accordance with the ISO 37001 standard | % of significant Group companies certified to ISO 37001 | 100% by 2022 | 2018 | 50% |
| Increase personnel training on the Group's ethical principles (including respect for human rights) | % of Group employees involved | 100% by 2022 | 2018 | 95.4% |
| Verify ESG aspects in the supplier qualification process | % of suppliers belonging to significant product categories qualified according to ESG criteria | 100% by 2022 | 2018 | 40% |
| Carry out sustainability audits (ESGs) along the supply chain | % of the Group's qualified suppliers subject to sustainability audits | 100% by 2022 | 2018 | 35% |
| Implementation of the new Integrated Anti-Fraud Platform (PIAF) that combines fraud prevention objectives with improved customer satisfaction | % financial insurance, digital products | 100% by 2024 | 2020 | New |
| Definition of ESG parameters in the participation requirements and in the evaluation criteria of the technical tender offers | % of product categories | 100% by 2024 | 2020 | New |
