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First company
in the financial
and communications
sectors to obtain the
Best performance for
brand image and
Integrated Group
Highest legality
rating score

Ethics and transparency constitute the highest values of Poste Italiane’s corporate identity. These fundamental principles guide the way in which the Company implements its business activities, which is, by its nature, based on trust, as well as the management of relations with all its stakeholders. Therefore, the Company recognises the strategic importance of compliance with internal and external regulations and codes of conduct, as well as respect for rules and absolute fairness, without any conflict between corporate and personal interests. In this regard, In line with the Group's Integrated Policy, Poste Italiane does not make contributions of any kind, directly or indirectly, to political parties, movements, committees and political and trade union organizations, nor to their representatives or candidates, either in Italy or abroad, subject to what is established and permitted by applicable regulations. In this sense, in 2020 contributions were made for a total of € 3,263,286, entirely allocated to trade associations.
Integrity and transparency
Objectives Indicator (KPI) Target Baseline Implementation status 2020
Certify the main Group companies in accordance with the ISO 37001 standard % of significant Group companies certified to ISO 37001   100% by 2022 2018 50%
Increase personnel training on the Group's ethical principles (including respect for human rights) % of Group employees involved 100% by 2022 2018 95.4%
Verify ESG aspects in the supplier qualification process % of suppliers belonging to significant product categories qualified according to ESG criteria 100% by 2022 2018 40%
Carry out sustainability audits (ESGs) along the supply chain % of the Group's qualified suppliers subject to sustainability audits 100% by 2022 2018 35%
Implementation of the new Integrated Anti-Fraud Platform (PIAF) that combines fraud prevention objectives with improved customer satisfaction % financial insurance, digital products 100% by 2024 2020 New
Definition of ESG parameters in the participation requirements and in the evaluation criteria of the technical tender offers % of product categories 100% by 2024 2020 New