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Poste Italiane Group Policy on Community initiatives The commitment of Poste Italiane Group to supporting communities.

On 28 February 2019, the Board of Directors of Poste Italiane approved the Group's Community Initiatives Policy, which sets out its commitment to respond to the social needs of local communities and the country as a whole with integrity and transparency, in accordance with procedures that aim to ensure the effectiveness of the initiatives supported, avoiding any possible conflict of interest.

The widespread presence of Poste Italiane Group throughout the country, the service mission and the historical proximity to the local communities in which it operates characterise the Company as a core player in promoting the socio-economic development of the country and the well-being of local communities.

For these reasons, Poste Italiane is committed on a daily basis to guide local communities in their modernisation and digitalisation processes and to contribute to their economic and social progress.

In alignement with the contents of the Code of Ethics, of the Integrated Group Policy on corruption and of the Human Rights Policy, the Company contributes to satisfying the needs of the socio-economic context in which it operates and of the community of reference both through typical business activities, characterised by the offer of highly inclusive products and services, and through specific initiatives of social utility and solidarity capable of having a positive impact and bringing benefits to communities both through its widespread network of post offices or through the involvement of corporate volunteers and/or the support of specific projects of  community benefit through donations and sponsorships.

These initiatives address all those categories of vulnerable people who live in situations of hardship because of their physical, mental, family, economic, ethnic and social conditions.
Relations with communities are indeed a pillar of the inclusive approach adopted by the Company in the belief that looking at the needs and priorities of communities allows it to meet the social needs expressed directly through its business model.

Poste Italiane believes that listening, dialogue and active participation of citizens are the foundations for building a relationship that leads along a path of value creation and sharing with local communities, with a view to ensure continuity of and reconciliation of related and legitimate interests.

For this reason, the Company has adopted a structured process of stakeholder engagement that provides for continuous dialogue with all its partners and with those subjects who are influenced by its activities and whose contribution makes it possible to achieve the Company's objective of creating value in the long term.