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Relations with social partners Promoting constant dialogue with workers’ representatives is an important aspect for the Group, which is committed to ensuring the wellbeing of its workers and protection of their rights, both under normal operating conditions and in the events of significant organisational changes.

Poste Italiane is committed to ensuring the welfare and protection of the rights of its workers and their freedom of association and collective bargaining, in accordance with current legislation. In its Code of Ethics, the Group sets out the reference principles
of fairness, impartiality and independence for the promotion of our relations with the labour unions. 
The Group envisages the sharing and signing of specific agreements with the labour unions, regarding matters expressly provided for in the National Collective Labour
Contract, as well as other matters relating to the achievement of objectives outlined in the Strategic Plan that have repercussions for staff in terms of legislation and/or organisational changes.
In 2019:
  • further agreements were reached to supplement the Framework Agreement for the reorganisation of Logistics, Staff Structures and Post Office Network and an agreement that defined how to manage the impact on employment resulting from the application of the new sales model that Poste Italiane has identified for the Small Business channel; 
  • four new labor policy agreements were signed; 
  • two agreements were signed about Solidarity holidays and parental leave by hour. 
Together with the labour unions, Poste Italiane has set up joint bilateral bodies at national level regarding issues that are also relevant in terms of sustainability, including:
  • Comitato per l’Attuazione dei Principi di Parità di Trattamento e Uguaglianza di Opportunità (The Committee for Implementation of the Principles of Equal Treatment and Equal Opportunities)
  • Ente Bilaterale per la Formazione e Riqualificazione Professionale (the Bilateral Agency for Staff Training and Retraining)
Organismi Paritetici per la Salute e la Sicurezza sui Luoghi di Lavoro (The Joint Bodies for Occupational Health and Safety)