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Stages in the integrity and transparency process The journey towards integrity and transparency of Poste Italiane

The journey towards integrity and transparency started by the Group’s commitment in December 2018 to voluntarily adopt the ISO 37001:2016 Anti Bribery Management System certification, the first Italian company in the finance and communications sector to obtain the Anti-Bribery and Corruption Certification. The company confirmed the certification also for 2019 (275 sites certified, 25 sites audited with a positive opinion on certification, 14,000 employees impacted). In addition, in line with the objectives set out in the ESG Strategic Plan, the certification was extended to the other Poste Vita and Postepay Group companies. 
With a view to inclusion and in line with the transparent approach and increasing accountability, during 2019, the Company organised specific meetings between top management and colleagues in the relevant territorial areas up to the fourth levels
of the organisation with the aim of developing open and continuous dialogue on the main corporate issues. The initiative, which involved a total of around 5,000 colleagues, developed through 6 stages in the cities of Milan, Venice, Bologna, Rome, Naples and Palermo. 
With the aim of ensuring the consolidation of an integrated and widespread ethical business culture at all organizational levels and to testify, from an accountability point of view, Poste Italiane’s commitment to internal and external stakeholders, to implement the values and models of conduct that guide the company’s mission, the Company has created a series of publications dedicated to corporate Sustainability Policies. The content of the publications has been organised with the aim of highlighting: the general ethical principles, the company’s values and policies, the duties of individuals and the ethical reflections in working practices, the rules and codes of conduct defined for the application of the values and compliance requirements and the control tools to monitor the effective implementation of the policies. 
In the context of its internal control and risk management system, in November 2019, Poste Italiane updated the Guideline aimed at regulating the system for the reporting, by personnel and third parties, of acts or facts relating to breaches of internal and/or external regulations, as well as illegal or fraudulent conduct that may directly or indirectly cause economic, financial or image damage to the Company
Finally, to confirm the attention that Poste Italiane Group pays to transparency and risk control issues and in line with its strategic ESG objectives, the ISO 37001 anti-corruption certification has been extended to BancoPosta Fondi SGR, the first asset management company obtaining such recognition. The certification was obtained following an analysis and verification of processes and of the integrated management system and concerns the activities of setting up and managing Undertakings for Collective Investment in Transferable Securities (UCITS) and the portfolio management and investment advisory service.