Your browser version is not updated, please update it.

Stages in the integrity and transparency process The journey towards integrity and transparency of Poste Italiane

The journey towards integrity and transparency started by the Group’s commitment in December 2018 to voluntarily adopt the ISO 37001:2016 Anti Bribery Management System certification, the first Italian company in the finance and communications sector to obtain the Anti-Bribery and Corruption Certification. 
With the aim of ensuring the consolidation of an integrated and widespread ethical business culture at all organizational levels and to testify, from an accountability point of view, Poste Italiane’s commitment to internal and external stakeholders, the Company has created dedicated training for company staff, with a view to raising awareness of antitrust topics, such as the May 2021 training event “New Group Compliance Programmes - Antitrust Compliance and Integrated Compliance” and the on-line training course “Competition and Consumer Protection Compliance”, which provides more indepth information about the fundamental notions of compliance to protect competition and consumers, helping create and spread an aware company culture that is attentive to such matters.
Moreover, Poste Italiane has set up a reporting system and an Ethics Committee with the task of managing reports and violations. In this regard, the Group has introduced the “Guideline on Whistleblowing”, a document aimed at regulating the system through which reports can be made by personnel and third parties, with reference to acts or facts referable to
violations of internal and/ or external regulations, as well as illegal or fraudulent conduct that may determine, directly or indirectly, a financial or image damage for the Company.
Finally, to confirm the attention that Poste Italiane Group pays to transparency and risk control issues and in line with its strategic ESG objectives, the ISO 37001 anti-corruption certification has been extended to SDA and Poste Assicura. Certification was obtained after a process of analysis and verification of the processes and integrated management system and regards, for SDA, the central processes relating to the design, guidance, control and coordination of the expresscourier and parcel and postal file distribution service, integrated logistics (transport, storage, preparation and delivery) and the configuration, installation, maintenance, on-site repair and supply of electronic equipment and, for Poste Assicura, the design, development and management of insurance products in the authorised branches and related customer services.