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Zero Post Offices closed in 2021 | The Group and Save the Children have undertaken to support around 100,000 children and adolescents up to 17 years of age | During the year around 3,400 people were hired with permanent andinternship contracts, prioritising qualities such as flexibility and knowledge of the digital world. | Over 25 million doses of vaccines were delivered by the Group’s fleet during the emergency |
+ 6400 patrols to protect the services offered by Poste Italiane for over 46,000 |
Supporting the needs of the community is the foundation of the Group’s values and corporate mission. The Company has always accompanied the local communities where it is present on a daily basis towards modernisation and digitisation processes, thereby promoting the wellbeing of citizens and socio-economic development.
Poste Italiane systematically promotes activity programmes nationwide relating to social inclusion issues that have a positive impact and bring benefits to the community through its extensive network of post offices and through the engagement of corporate volunteers and/or the financing of specific EU projects via donations and sponsorships. In this regard, in 2020 the Group made cash contributions totaling €4.223,5.

Support for local communities and the Country as a whole
Objectives | Indicator (KPI) | Target | Baseline | Implementation status 2021 |
Continue financial, postal and digital inclusion and education projects |
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2020 |
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Increase the inclusivity and sustainability of Financial Education activities through the creation of a structured “Edufin” Events Plan |
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|
2021 | New |
Increase people’s knowledge of the new delivery and logistics models and digital topics through webinars dedicated to the individual Marco Areas, which can also be used by individuals who are deaf or hard of hearing |
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|
2021 | New |
Certify the financial advisory service and the skills of people operating in accordance with the ISO 22222 standard |
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2018 |
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Maintenance of the certification of the financial advisory service and the skills of people operating in accordance with the ISO 22222 standard |
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|
2021 | New |
Increase the Group's support for initiatives in the "well-being and social inclusion" category |
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|
2019 |
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Reinforce the Group’s efforts in support of the territory, through targeted initiatives for the promotion of sectors related to Culture and Art, which have been severely impacted by the continuing pandemic and health restrictions |
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2021 | New |