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HIGHLIGHTS
Zero Post Offices closed in 2021  The Group and Save the Children have undertaken to support around 100,000 children and adolescents up to 17 years of age  During the year around 3,400 people were hired with permanent andinternship contracts, prioritising qualities such as flexibility and knowledge of the digital world. Over 25 million doses of vaccines were
delivered by the Group’s fleet
during the emergency
+ 6400 patrols to protect the
services offered by Poste
Italiane for over 46,000
 
Supporting the needs of the community is the foundation of the Group’s values and corporate mission. The Company has always accompanied the local communities where it is present on a daily basis towards modernisation and digitisation processes, thereby promoting the wellbeing of citizens and socio-economic development.
Poste Italiane systematically promotes activity programmes nationwide relating to social inclusion issues that have a positive impact and bring benefits to the community through its extensive network of post offices and through the engagement of corporate volunteers and/or the financing of specific EU projects via donations and sponsorships. In this regard, in 2021 the Group  made cash contributions totaling € 4,223,500


Creating value for the country

Support for local communities and the country as a whole

Objectives Indicator (KPI) Target Baseline Implementation status 2021
Continue communities and the Country as a whole
  • No. of events
  • 258 by 2021
2020
  • Around 12,000 participants
Increase the inclusivity and sustainability of Financial Education activities through the creation of a structured “Edufin” Events Plan
  • No. of “Basic” course events
  • No. of “Thematic” course web conferences
  • 134 by 2022
  • 9 by 2022
2021 New
Increase people’s knowledge of the new delivery and logistics models
and digital topics through webinars dedicated to the individual Marco Areas,
which can also be used by individuals who are deaf or hard of hearing
  • No. of webinar sessions carried out on new delivery and logistics models with a sign language interpreter and subtitles
  • No. of webinar sessions carried out on digital topics with a sign language interpreter and subtitles
  • 6 by 2022
  • 6 by 2022
2021 New
Certify the financial advisory service and the skills of people operating
in accordance with the ISO 22222 standard
  • % of ISO 22222 certified financial advisors
  • 100% by 2022
2018
  • 100%
Maintenance of the certification of the financial advisory service and the skills of people operating
in accordance with the ISO 22222 standard
  • % of ISO 22222 certified financial advisors
  • 100% by 2022
2021 New
Increase the Group's support for initiatives in the "well-being and social
inclusion" category
  • % of well-being and social inclusion investments
  • +10% by 2022
2019
  • 8.4%
Reinforce the Group’s efforts in support of the territory, through targeted initiatives
for the promotion of sectors related to Culture and Art, which have been severely
impacted by the continuing pandemic and health restrictions
  • % of territories covered by initiatives to promote sectors related to Culture and Art
  • +10% by 2022
2021 New