- works to encourage diversity, with a view to sustainable and inclusive company growth;
- promotes respect for rights and individual freedoms by guaranteeing equal treatment and preventing and combatting any and all types of discrimination;
- tTrains its employees to take on new challenges, enhancing their professional growth and development;
- is committed to providing a safe and healthy workplace;
- supports an ongoing relationship of dialogue and consultation with trade union organizations.
Over half (53%) of our 136,555 employees are women, which qualifies gender diversity as a characterising element and as strong point of the company.
Not only 53% of our employees are women, but 46% of middle management is female as well. At the top of the company, 44% of board members are women, and women account for 21% of top management.
The Group adheres to the Charter for equal opportunities, a declaration of intent, voluntarily signed by enterprises of all sizes, as well as promoting the active participation of women in career advancement through training and seminars. These can involve active mentorship to prepare women for managerial roles as well as management training and skill building courses.
The annual Training Plan is comprised of three components:
- management training (1% of total hours in 2017);
- technical-specialist training (38%);
- mandatory and compliance training (61%).
The Training Plan is organised into 24 topic areas and 7 normative contexts, and offers about 1,000 courses. In 2017, it carried out a total of 3.8 million hours of in-classroom and e-learning training.
Remote working is another important way of solving a need for flexibility. Our “Social Inclusion” programme has been in place for several years, offering people with objective needs for care per se (e.g. mothers ante and post-partum, employees resuming service after a long illness, injury or leave, the disabled, etc.) or for their relatives (e.g. employees needing to help elderly parents or children in a certain period of time) who can choose to work from home. In 2017, 290 staff had selected this option.
In 2017, the number of injuries fell by 203 (-2.84%). The frequency indicator fell by 0.31% compared to the previous year, and the severity indicator fell from 1.20 to 1.18.
The sector most subject to accidents is letter and package delivery which, alone, represents 72.1% of the total accident events. Delivery by motorised means is the activity at greatest risk of accidents at 38.2%. Delivery by foot accounts for 21.9% of total accidents.