Post Office Coverage
The Group has an integrated, multichannel distribution network, which serves the country’s entire population via a physical network of post offices and staff on the ground and a virtual infrastructure with state-of-the-art multimedia channels.
Percentage of Municipalities having Post Offices
The capillary nature of the network, having covera- ge percentages in Italian municipalities ranging from 93% to 100% in different geographic areas, allows Poste Italiane to offer its products to private parties, enterprises and several entities of the Public Administration by means of innovative, transparent services that are user-friendly and designed to improve the lives of citizens and competitiveness among companies.
Some data from our Territorial areas
| ATM Cashpoints | ca.7,250 |
| Consulting Rooms | ca.6,500 |
| Sales corners for Poste Mobile telephone products/services | ca.340 |
| Post Offices providing public administration services | ca.5,700 |
| Post Offices with a queue management system for booking financial and mail products/services (also by App or website) | ca.3,000 |
| Post Offices with WiFi | ca.4,100 |
| Post Offices with dedicated staff for foreign clients | ca.27 |
| Post Offices with mail collection points | ca.12,300 |
| Post Offices with parcel collection points | ca.12,150 |
| Post Offices with Amazon collection points | ca.11,800 |
| Post Offices providing philatelic services | ca.500 |
| Post Offices dedicated exclusively to the sale of philatelic products | ca.10 |
| Post Offices open in the afternoon (from Monday to Friday) | ca.1,750 |
| Macro Area | Regions | Main Area Office | Size of Macro Area in km2* | Number of communes within the Macro Area* | Number of Branches | Number of Post Offices | Number of employees (FTE) at 31/12/2018 |
|---|---|---|---|---|---|---|---|
| North West | Lombardia, Piemonte, Liguria, Valle d'Aosta |
Milan | 57,928 | 3,021 | 37 | 3,773 | 14,164 |
| North East | Friuli Venezia Giulia, Trentino Alto Adige, Veneto |
Venice | 39,875 | 1,078 | 14 | 1,690 | 6,304 |
| Centre North |
Emilia Romagna,
Marche, Toscany, Umbria |
Bologna | 63,306 | 926 | 28 | 2,468 | 10,690 |
| Centre | Abruzzo, Lazio, Molise, Sardinia |
Rome | 56,625 | 1,196 | 19 | 1,872 | 10,310 |
| South | Basilicata, Calabria, Campagna, Puglia |
Naples | 58,507 | 1,343 | 22 | 2,234 | 13,514 |
| Sicily | Siciy | Palermo | 25,832 | 390 | 12 | 785 | 4,819 |
| 302,073 | 7,954 | 132 | 12,812 | 59,801 |
* ISTAT data
